Econtent Account Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Phiture Tempo inteiro
About the Role

We are seeking an experienced Econtent Account Specialist to join our team in Linda-a-Velha, Lisbon, Portugal. The ideal candidate will be a key driver of the eBusiness Strategy in the Global Transformation of Nestlé by enabling the activation of IMS' in-house solution 'Content Services'.

Key Responsibilities
  • Drive adoption of Nestlé's internal content solutions and support in their activation.
  • Ensure delivery of World Class Service.
  • Assess and manage Business/Markets' demand plan.
  • Coordinate global/regional projects from planning to implementation.
  • Problem solving and bring insights based on available data.
  • Maintain Operational Documentation to ensure proper execution of Services (Processes, Service Catalogue, Training materials, Briefs, etc.).
  • Run regular operational reviews with internal and external suppliers to track service delivery, spot improvement opportunities, and guarantee SLAs.
  • Liaise with Finance & Control team for the correct and timely chargeback of services provided to Nestlé Markets/Businesses.
  • Ensure compliance with Nestlé Global standards including effective management of Standard Routines, Market Deployment Toolkit, and Control Best Practices.
Requirements
  • At least 3 years' experience in Marketing and/or Brand management, Content/Digital account management.
  • Experience working with high-volume, multi-platform, complex tasks.
  • Experience working in a corporate and multi-cultural setting.
  • Great understanding of the Digital Ecosystem.
  • Strong project management skills.
  • Strong relationship management skills.
  • Strong presentation and/or selling skills.
  • Good knowledge of Branding and Content identity.
About Us

Nestlé is an integral part of Integrated Business Services (IBS), delivering valued marketing services as a trusted partner to corporate teams, businesses, and markets through an internal team of +1000 global digital specialists who support the operationalization of our brands' marketing strategy at scale.


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