IT Support Specialist
Há 1 mês
At Match Profiler, we're seeking a skilled IT Support Specialist to join our team. As an Application Support Engineer, you'll play a crucial role in ensuring the smooth operation of our systems. Your expertise in software support will be invaluable in helping us deliver exceptional services to our clients.
Key Responsibilities:
- Provide top-notch support for our applications, ensuring minimal downtime and optimal performance.
- Collaborate with our development team to resolve complex technical issues.
- Develop and maintain knowledge of our systems, including infrastructure, network, and database concepts.
- Stay up-to-date with industry trends and best practices in software support.
Requirements:
- 4-5 years of experience in application production support.
- Proficient knowledge of relational database concepts, Web, Desktop, and Batch Applications architecture concepts, and infrastructure concepts.
- Understanding of network concepts, balancer, and HTTPS certificates.
- Previous experience in Cloud and DevOps concepts is a plus.
- First-class graduate in any discipline (Computer Science preferred) from a reputed university with a good background in software development/support.
- General IT infrastructure knowledge and particular knowledge and experience with Windows, UNIX, WAS, SQL (Microsoft SQL & Oracle SQL).
- File transfer knowledge - Open protocol, SFTP, FTP, and proprietary protocol (CFT).
- IT working experience and soft skills such as good communication, team spirit, proactivity, and time management.
What We Offer:
- Personalized support from your team.
- Your manager will take into consideration your motivations and suggestions.
- Victories will be celebrated together.
- Your HR and Support Teams will always be available to help.
- Constant feedback on your work.
- A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc).
- Many gatherings and social events.
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