Electronics Customer Support Representative for Global Leader

Há 6 dias


Lisboa, Lisboa, Portugal Teleperformance Greece Tempo inteiro

Are you a Danish speaker looking to take your career to the next level? This is an exceptional opportunity to join our customer support team in Greece and work with one of the world's largest electronics companies.

Taking advantage of your Danish language skills, as a customer support representative, you will be supporting customers worldwide. Whether you're looking for personal growth, learning opportunities, or a lifetime experience, this role offers it all. You'll receive top-class training from a leading brand and boost your professional development.

You'll be working for a company awarded 'Great Place to Work' whose mission is to deliver exceptional customer experiences globally.

Your responsibilities will include:

  • Responding to customers' inquiries via email, chat, and phone
  • Providing step-by-step guides for using devices and arranging repairs when needed
  • Working effectively as part of a team, developing relationships with colleagues and management
  • Being proactive and applying continuous improvement processes
  • Maintaining strong, professional relationships with customers and showing empathy
  • Striving for customer retention and loyalty by supporting them to achieve successful outcomes

Job requirements include:

  • Fluency in Danish
  • Excellent writing skills
  • Good command of English
  • Soft skills and politeness
  • Technical aptitude (Windows, shortcuts, basic troubleshooting)
  • Capability of multitasking

We offer:

  • Complete relocation support, including flight tickets, hotel accommodation, and house searching assistance
  • Competitive monthly salary (estimated €2,500 - €3,000) + 2 extra salaries per year
  • Referral program: Bring a friend and receive up to €3,500 depending on the language
  • Health care benefits and numerous discounts
  • Full training by certified instructors
  • Professional growth and development opportunities
  • Special events, community, and social responsibility initiatives
  • Free online Greek language courses
  • State-of-the-art premises with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity

This is a fantastic chance to advance your career, develop strong experience and skills, and represent one of the biggest brands worldwide while being part of a diverse and equal-opportunity company.



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