Senior German Customer Support Specialist in Lisbon Portugal
Há 4 dias
We are seeking an experienced and skilled Senior German Customer Support Specialist to join our team in Lisbon, Portugal.
Lisbon is a vibrant city that offers a great work-life balance. Enjoy the mild climate, beautiful beaches, and rich culture while working for one of the world's leading outsourcing companies.
About the RoleAs a Senior German Customer Support Specialist, you will be responsible for handling customer inquiries via email, chat, and phone. You will work closely with your team to resolve issues in a friendly, effective, and professional manner.
- Provide excellent customer service by being creative, friendly, and solution-oriented.
- Understand customer needs and expectations to deliver exceptional results.
- Show flexibility and adaptability in a fast-paced environment.
- Collaborate with colleagues to achieve common goals.
To succeed in this role, you must have:
- A C2 level in German language proficiency.
- Good knowledge of English (B1-B2 level) required.
- Basic computer skills, with advanced skills like coding preferred.
- Excellent analytical and communication skills.
- The ability to multitask and work under pressure.
- EU citizenship or a valid work permit for Portugal.
Our company offers a comprehensive relocation package, including:
- A fixed monthly salary: $4,200.
- A bonus structure based on performance.
- A long-term contract focused on building a strong relationship.
- Free Portuguese language lessons.
- Private health insurance.
- Professional growth development opportunities.
- A special HR team organizing events and activities.
- Free support during the hiring process.
We offer a unique opportunity to advance your career while enjoying the benefits of living in Portugal.
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