Senior German Customer Support Specialist in Lisbon Portugal

Há 4 dias


Lisboa, Lisboa, Portugal Work International Tempo inteiro
Work with Top Brands from a Unique Location

We are seeking an experienced and skilled Senior German Customer Support Specialist to join our team in Lisbon, Portugal.

Lisbon is a vibrant city that offers a great work-life balance. Enjoy the mild climate, beautiful beaches, and rich culture while working for one of the world's leading outsourcing companies.

About the Role

As a Senior German Customer Support Specialist, you will be responsible for handling customer inquiries via email, chat, and phone. You will work closely with your team to resolve issues in a friendly, effective, and professional manner.

  • Provide excellent customer service by being creative, friendly, and solution-oriented.
  • Understand customer needs and expectations to deliver exceptional results.
  • Show flexibility and adaptability in a fast-paced environment.
  • Collaborate with colleagues to achieve common goals.
About the Requirements

To succeed in this role, you must have:

  • A C2 level in German language proficiency.
  • Good knowledge of English (B1-B2 level) required.
  • Basic computer skills, with advanced skills like coding preferred.
  • Excellent analytical and communication skills.
  • The ability to multitask and work under pressure.
  • EU citizenship or a valid work permit for Portugal.
About the Benefits

Our company offers a comprehensive relocation package, including:

  • A fixed monthly salary: $4,200.
  • A bonus structure based on performance.
  • A long-term contract focused on building a strong relationship.
  • Free Portuguese language lessons.
  • Private health insurance.
  • Professional growth development opportunities.
  • A special HR team organizing events and activities.
  • Free support during the hiring process.

We offer a unique opportunity to advance your career while enjoying the benefits of living in Portugal.



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