Cloud CRM Strategy Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal Devoteam Tempo inteiro

**Company Overview**

At Devoteam, we're driven by the belief that technology can be a powerful force for good. Our mission is to unlock the future, creating a positive impact on people and the world around us. As a global leader in Digital Transformation, we work with leading organisations across EMEA to drive meaningful change.

**Salary:** €60,000 - €80,000 per annum (dependent on experience)

**Job Description**

We're seeking an experienced Cloud CRM Strategy Specialist to join our multidisciplinary team of experts. In this role, you'll play a key part in driving business growth through effective customer engagement and retention strategies.

**Key Responsibilities:**

  • Develop and implement CRM strategies to improve customer engagement and retention
  • Analyse customer data to identify trends and opportunities for personalised marketing campaigns
  • Collaborate with marketing and sales teams to ensure consistent messaging across all channels
  • Manage and optimise customer journeys across various touchpoints

**Required Skills and Qualifications:**

To succeed in this role, you'll need:

  • Bachelor's degree in a relevant field (e.g. Marketing, Business Administration)
  • 3+ years of experience in CRM management or digital marketing
  • Proficiency in CRM platforms (specifically Hubspot and Braze) and social media advertising (particularly Meta)
  • Strong knowledge of email marketing, audience segmentation, and personalisation techniques
  • Experience with data analysis, reporting tools, and SQL

**Benefits:**

We offer a range of benefits to support your career development and well-being, including:

  • A competitive salary and bonus scheme
  • A comprehensive benefits package, including health insurance and pension contributions
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

**Other Opportunities:**

We're committed to creating a diverse and inclusive workplace, where everyone has the opportunity to thrive. If you're passionate about using technology to drive positive change, we'd love to hear from you.



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