Polish Customer Support Specialist in Lisbon

Há 3 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Buscojobs Portugal is looking for a Polish Customer Support Specialist to join their team in Lisbon. As a customer support agent, you will play a crucial role in providing exceptional service to customers of a global leader and one of the biggest companies in Portugal.

Job Description

Your mission as a customer support specialist is to offer top-notch quality service to clients while working with renowned worldwide brands. Your key responsibilities will include:

  • Representing a worldwide brand and building strong relationships with customers
  • Integrating into a multicultural environment and adapting to new challenges
  • Developing customer relationships and delivering an outstanding experience
  • Troubleshooting through open questions, support documents, and system training
  • Providing recommendations to common problems or frequently asked questions

In this role, you will have the opportunity to work in a dynamic and fast-paced environment, collaborating with a talented team of professionals who share your passion for customer support.

Requirements

To be successful in this position, you will need:

  • To be a native Polish speaker with excellent communication skills
  • To have good English language proficiency
  • To possess a typing speed of at least 20 words per minute
  • To be available to work in rotating shifts
  • To have good computer skills and previous experience or contact with clients
  • To demonstrate excellent listening and empathy skills, as well as good time management skills
  • To be flexible and have a positive attitude towards teamwork
Benefits

We offer a competitive salary, meal vouchers, and a fixed-term, renewable employment contract. After six months of contract signature, you will also receive private health insurance. Additionally, we provide airport pick-up and administrative assistance with your registration in Portugal, reimbursement of your flight expenses, and accommodation in one of our client's company shared apartments. You will also enjoy free Portuguese lessons, sports activities, and other perks.

We estimate the salary for this position to be around €25,000-€30,000 per year, depending on your level of experience and qualifications. If you are passionate about customer support and want to take your career to the next level, apply now



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