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Technical Customer Support Specialist

Há 1 mês


Lisboa, Lisboa, Portugal CBT - Cross Border Talents Tempo inteiro
Job Description:

We are seeking a skilled Technical Customer Support Specialist to provide exceptional support to customers with product features, technical issues, and inquiries related to e-commerce, software, hardware, and wireless connectivity.

This role requires strong communication skills, a passion for helping others, and adaptability to a dynamic work environment.

Key Responsibilities:
  • Provide timely and effective support to customers via various communication channels
  • Assist customers with product features, technical issues, and inquiries
  • Develop and maintain a deep understanding of product features and technical capabilities
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
Requirements:
  • Strong communication and interpersonal skills
  • Ability to work in a dynamic and fast-paced environment
  • Passion for helping others and providing exceptional customer service
  • Ability to learn and adapt quickly to new products and technologies
What We Offer:
  • Competitive salary and benefits package
  • Opportunity to work with a renowned client and contribute to delivering top-tier customer support
  • Chance to develop skills and expertise in customer support and technical product knowledge