IT Technical Support Specialist
Há 2 dias
At Alter Solutions Portugal, an IT Consultancy Company and Digital Transformation promoter, we partner with over 120 clients across various industries. Our team of over 500 people works on diverse projects in banking, insurance, transportation, aviation, energy, and telecom sectors.
We are headquartered in Portugal, home to our Nearshore IT center, where a dedicated team of around 30 specialists work closely with internationally renowned clients.
Job Overview:
The ideal candidate will provide second-line application support, leveraging their expertise to automate tasks, manage service levels, and collaborate with technical and functional teams. Key responsibilities include building and updating documentation, analyzing internal processes, and resolving incidents and problems.
Required Skills:
- Strong analytical skills
- Proficiency in SQL/MYSQL
- Unix/Linux environment familiarity
- Familiarity with IT best practice standards and tools like ITIL
- Scripting languages (e.g., KSH/Bash, Python, Perl)
- Gitlab experience
Salary Estimate:
We offer a competitive salary range between €40,000 - €60,000 per annum, commensurate with experience and qualifications.
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