Customer Support Professional with Rotational Shifts

1 semana atrás


Aveiro, Aveiro, Portugal Personalbüro U. Herrmann Tempo inteiro

Are you looking for a challenging role in customer support where you can utilize your communication skills to advise healthcare professionals and ensure they get the most out of our software?

As a Customer Service Agent at Personalbüro U. Herrmann, you will be working in a rotational shift from Monday to Friday, 07:00 AM - 05:30 PM. You will have two days off on Saturday and Sunday to relax and recharge.

Your primary responsibilities include:

  • Advising healthcare professionals via telephone on the use of our software, both by answering incoming requests and proactively calling them.
  • Training them on the use of our services by phone.
  • Ensuring the quick and efficient processing of email requests.
  • Advising clients on product-related questions.

We are seeking an experienced professional who is comfortable working in a fast-paced environment and has excellent communication skills. If you possess experience in customer support, preferably with English language proficiency at B2 level, we would like to hear from you

The salary for this position is approximately €45,000 per year, based on industry standards and the cost of living in the region. Additionally, you will receive a comprehensive benefits package that includes life insurance, meal allowance, private health insurance, relocation package, and more



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