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Fashion Customer Advisor for PVH Corp in Lisbon
2 meses atrás
Job Summary: We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at PVH Corp in Lisbon, Portugal. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, answering questions and resolving issues in a timely and professional manner.
Key Responsibilities:
- Provide excellent customer service to clients via phone, email, and social media
- Answer questions and resolve issues related to products, orders, payment methods, and shipping
- Handle calls for prospects and clients
- Collaborate with other departments to resolve complex issues
Requirements:
- Native level of German and good level of English
- Enthusiasm about fashion and trends
- Knowledge of the value and impact of good customer experience
- Excellent communication and listening skills
- Ability to work in a fast-paced environment
What We Offer:
- Yearly or 6-month contract, renewable
- Full-time or part-time options on rotating shifts
- Competitive salary conditions, including free accommodation and reimbursement of initial flight
- Opportunities for career growth and development
About Us: PVH Corp is a multinational organization with a presence in over 80 countries. We are committed to providing exceptional customer service and creating a positive work environment for our employees.
