Technical Support Specialist for Lighting Solutions
Há 6 dias
Company Overview:
Blu Selection is an international Customer Experience Specialist with a global presence, employing over 50,000 employees worldwide. Our Lisbon hub provides customer service experiences on behalf of top brands.
Salary and Benefits:
We offer a competitive salary of €1,100 gross per month (14x paid), up to €100 monthly performance bonus, meal vouchers of €7.23 per workday, reimbursement of some transportation costs, Private Health Insurance, and dental plan after six months.
Job Description:
We seek a Technical Support Agent to provide support to customers via phone/email/social media channels, ensuring excellent customer satisfaction by responding in a friendly and timely manner. The ideal candidate will adapt the brand's voice and tone across various channels, working in a multicultural team environment alongside diverse colleagues.
Required Skills and Qualifications:
To succeed in this role, you must be a native German speaker with a good level of English. Previous experience in Customer Service or credit recovery is desirable, as well as a sales/Commercial background. You should be motivated, committed, and able to write fluently in German.
Benefits and Opportunities:
We offer fully paid training, professional development, and career evolution opportunities. If you live outside Portugal, we reimburse up to €400 of your initial flight ticket after six months and provide 12 months of accommodation in a shared flat. Working from home is possible depending on your region in Portugal. You'll have the chance to collaborate with prominent brands and be part of a fast-paced environment.
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