Insurance Coordinator
Há 1 mês
About the Role
The Insurance Administrator will play a key part in our team, responsible for handling inbound calls, allocating emails, and processing administrative tasks. This role requires a strong customer focus, excellent communication skills, and the ability to work accurately in a fast-paced environment.
Key Responsibilities
- Assist clients and brokers with inquiries, providing information about insurance products and coverage, and addressing concerns or issues to ensure a high level of customer satisfaction.
- Maintain organized and up-to-date records of policies and related documents to ensure compliance with regulatory requirements and facilitate efficient retrieval of information when needed.
- Apply strong organizational and time management skills to capture and maintain accurate records, efficiently handle tasks, and meet KPIs and SLAs.
The Benefits
- Enjoy a healthy work-life balance with our 35-hour workweek and hybrid working system.
- Take advantage of our comprehensive benefits package, including health insurance, gym allowance, and pension plan.
- Develop your skills and career with our training and development opportunities.
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