International Sales and Customer Service Expert for Portugal

Há 7 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Exciting Opportunity in Lisbon, Portugal

We are seeking an experienced International Sales and Customer Service Expert to join our team in Lisbon, Portugal. As a key member of our team, you will be responsible for delivering exceptional customer service and sales support to our clients.

About the Role:

The ideal candidate will have a native level of German and at least a B2 level of English. They will possess knowledge of the value and impact that a good customer experience can create, as well as a high school degree. The successful candidate will be an attentive listener, comfortable and skillful at communicating with people, and have a drive for excellence and professionalism.

Responsibilities:

  • Answering project-related queries from customers
  • Identifying issues and providing solutions
  • Ensuring a high level of customer satisfaction
  • Recording data in the CRM system
  • Providing ad-hoc support
  • Being a team player and participating in the success of the team and project

What We Offer:

We offer a long-term fixed term contract, renewable every year or even indefinite. Our working hours are full time (40h/week) with different schedules depending on the project. We also offer various model options, including on-site, hybrid, or remote projects. The salary range is €30,000 - €40,000 gross/month depending on the project and relocation package. For international candidates, we provide a relocation package including help with paperwork, accommodation, and flight/travel tickets. Additionally, we offer health insurance and different add-ons such as language lessons, cooking classes, sports activities, and social events organized by the company.

About Us:

By working with major global players in BPOs, you have the flexibility to choose between locations in Portugal or Greece, including trendy cities such as Lisbon, Porto, Athens, or Thessaloniki. Regardless of your location, you can expect an international experience in and around your future workplace. Every city has a vibrant and lively culture, a warm climate, welcoming locals, unique cuisine, an international community, and plenty to discover.



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