German-English Customer Support Specialist
2 semanas atrás
About the Role
As a Chat and Email Support Agent, you'll be the first point of contact for customers seeking assistance in German and English. Your primary responsibility will be to provide exceptional customer service via chat and email, ensuring that customers receive accurate and timely support.
Key Responsibilities
- Answer incoming customer inquiries via chat and email
- Resolve customer issues in a professional and courteous manner
- Stay up-to-date with the latest product information and technical knowledge
Requirements
- 1 year of experience in a customer-facing role
- Effective communication skills in German and English
- Ability to work in a team environment
What We Offer
- Ongoing training and development opportunities
- A supportive and inclusive work environment
- The chance to work with a global team of talented individuals
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