Customer Service Representative
4 semanas atrás
About the Role
As a Customer Service Representative at Webhelp France, you will play a vital part in ensuring our clients receive exceptional support. Your primary responsibility will be to assist customers through various channels, providing solutions to their inquiries and concerns. This role requires strong communication skills, both written and verbal, as well as the ability to work in a dynamic and multicultural environment.
Key Responsibilities
Assist customers through multiple channels, including email and phone
Provide solutions to customer inquiries and concerns
Promote products and services to potential customers
Contribute to the development of customer loyalty
Requirements
Fluency in French (written and oral)
Excellent communication and interpersonal skills
Ability to work in a team environment
Proactive and results-oriented individual
What We Offer
Competitive salary and performance bonus
Full-time contract with indefinite duration
Opportunity to work from home in Portugal
Bring-a-friend (referral) bonus opportunities
Full paid training on the company and project
Career development programs and specialized courses
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