German Speaking Client Support Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Our client, Blu Selection, is a leading tech company in Estonia with over 100,000 clients across 179 countries. They empower sales and marketing teams worldwide with innovative software solutions. With a diverse team of over 850 employees from 50+ nationalities, they continue to grow and expand globally.

About the Role

We are seeking an experienced Customer Solutions Specialist to join our Lisbon office and provide exceptional support to German-speaking clients. As a key member of our support team, you will work closely with colleagues to deliver top-notch customer service, resolve issues efficiently, and make a positive impact.

This is a great opportunity for someone passionate about helping others and making a difference. You will have the chance to:

  • Respond to customer inquiries via live chat and phone in a friendly and efficient manner
  • Collaborate with product management and engineering teams to stay up-to-date on the latest features
  • Troubleshoot customer issues and provide suitable solutions
  • Work closely with other departments to ensure customer issues are resolved
Requirements

To succeed in this role, you will need:

  • Fluency in German and English (additional languages such as Portuguese, French, or Spanish are a plus)
  • At least one year of experience in a customer-facing role
  • Excellent interpersonal and communication skills
  • Ability to multitask and manage several customer conversations simultaneously
  • Basics knowledge of sales processes (e.g., lead tracking, reporting)
  • Familiarity with email systems and CRM tools (Salesforce, Zoho, etc.) is an advantage
Benefits

We offer a competitive salary of €18,000 per year, excluding a monthly bonus up to 13%, a daily meal voucher, a shift allowance of 15% on the base salary, and €1,500 per year for transportation, technology, health, or child care, etc. Additionally, you will enjoy:

  • A value-driven, people-first company culture
  • A diverse team of colleagues from over 50 countries
  • Flexible working hours for a balanced professional and personal life
  • Numerous opportunities for personal and professional growth with internal and external training

We are an equal opportunity employer that values diversity and is committed to creating an inclusive environment for all employees, regardless of background. If you are passionate about delivering exceptional customer service and making a positive impact, we encourage you to apply today



  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the RoleAs a Technical Support Specialist, you will serve as the primary point of contact for technical and customer support inquiries from our German-speaking stakeholders.


  • Lisboa, Lisboa, Portugal Speakit Tempo inteiro

    We are seeking an enthusiastic and detail-oriented Technical Support Specialist to join our team at Speakit. As a valued member of our international support team, you will play a crucial role in delivering exceptional service to our clients who speak German.Key Responsibilities:Provide top-notch technical support to German-speaking clients via phone and...


  • Lisboa, Lisboa, Portugal Software & Support Media Gmbh Tempo inteiro

    Competitive Salary: €35,000 - €50,000 per annum About the Role:We are seeking a highly skilled German-speaking Customer Support Specialist to join our team at Software & Support Media GmbH in Lisbon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients. Your...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Description:We are seeking a highly skilled and dedicated Customer Support Specialist to join our team at Cross Border Talents. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our valued clients.About the Role:This is a fantastic opportunity for a native German speaker to work with our company...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    At Blu Selection, we empower sales and marketing teams worldwide with innovative tools that simplify their work. With over 100,000 clients across 179 countries, our cloud-based software has become an essential part of many businesses. Our diverse team of over 850 employees from more than 50 nationalities continues to drive growth in Europe and the US.Job...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    At Cross Border Talents, we are seeking a highly skilled German Speaking Customer Support Specialist to join our team in Lisbon. This is an excellent chance to provide top-notch customer support and experience the vibrant Portuguese culture.The Role: As a German Speaking Customer Support Specialist, you will be responsible for delivering exceptional customer...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are seeking a dedicated German-speaking customer service specialist to join our vibrant team in Lisbon, Portugal. Our company, Cross Border Talents, delivers exceptional customer experiences to leading international brands.Competitive Salary: €38,000 - €50,000 per yearAbout the Role:The ideal candidate will provide top-notch customer support in German...


  • Lisboa, Lisboa, Portugal Workster Tempo inteiro

    Job SummaryWe are seeking a highly skilled German speaking Customer Support Specialist to join our team at Workster Job Agency. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction and resolving any issues that may arise.Key ResponsibilitiesCommunicate...


  • Lisboa, Lisboa, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro

    Job SummaryAdecco Prestação De Serviços, Lda is seeking a highly skilled Customer Support Specialist to provide top-notch support to our clients in the German speaking markets.About the RoleThis role involves being the primary point of contact for users, handling routine and non-routine incidents, problems, and requests. You will be responsible for...


  • Lisboa, Lisboa, Portugal Speakit Tempo inteiro

    We are looking for a highly skilled German Customer Support Specialist to join our dynamic team at Speakit. As a Netflix Customer Support Consultant, you will be responsible for providing top-notch support to our German-speaking subscribers. If you have a passion for TV shows and a flair for problem-solving, this could be the perfect opportunity for you.Key...


  • Lisboa, Lisboa, Portugal Adecco Tempo inteiro

    Customer Support RoleWe are seeking a highly skilled and multilingual customer support specialist to join our team. As a German and English speaking customer consultant, you will be responsible for providing exceptional customer service to our clients. Key Responsibilities: Provide first-line support for customer inquiries and issues. Escalate complex issues...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Location: Lisboa, PortugalEstimated Salary: €18,000 - €22,000 Per YearAbout Us:Talingual is an innovative video streaming company that offers a unique platform for users to share and discover content. We are committed to providing exceptional user experiences through multilingual support.The Role:We are seeking a skilled German speaking customer support...


  • Lisboa, Lisboa, Portugal Cognizant Technology Solutions Tempo inteiro

    Job Title: German Customer Support Specialist for Streaming ServiceJob Summary: We are seeking a highly skilled German customer support specialist to join our team at Cognizant Technology Solutions. The successful candidate will be responsible for providing exceptional customer support to our clients in Germany and other German-speaking countries.Provide...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team in Lisbon, Portugal. As a key member of our customer experience solutions team, you will be responsible for providing exceptional technical support and service to our clients who speak German.


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Job Title: German Speaking Digital Marketing ExpertAbout the Role:We are seeking a highly skilled German speaking digital marketing expert to join our team at Talingual. As a digital marketing specialist, you will be responsible for providing pre and post-sale advice and support to clients in Germany, Austria, and Switzerland.Key Responsibilities:Develop and...

  • German Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job SummaryWe are seeking a highly skilled German Support Specialist to join our team. As a Service Desk Agent, you will be the first point of contact for technical and customer support inquiries for our German-speaking stakeholders.About the RoleThe ideal candidate will be an effective communicator, an analytical problem solver, and have the ability to...


  • Lisboa, Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    Customer Support Agent RoleWe are partnering with a leading technology company to find a talented German-speaking Customer Support Agent to join their team in Lisbon.The successful candidate will be responsible for providing top-notch support to premium members of a popular streaming platform via various channels, including phone, email, and...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: German Speaking Content Review SpecialistWe are looking for a highly skilled German speaking content review specialist to join our team at Recruitment Direct.Salary and Benefits:The salary for this role is approximately €19,800 per year + bonus + relocation assistance. This includes a monthly gross salary of €1,725 (net salary €1,450) with...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Job Description: We are looking for a fluent GERMAN speaking Digital Marketing Advisor to join our team in Lisbon, Portugal. As a German Language Marketing Advisor, you will be dealing with online marketing and advertising campaigns for SMBs in Germany, Austria, and Switzerland. Your responsibilities will include providing pre and post-sale advice and...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the RoleWe are seeking a highly motivated and detail-oriented German Language Customer Support Specialist to join our team in Lisbon, Portugal. As a key member of our customer support team, you will be responsible for providing top-notch support to our German-speaking clients. Job Summary:Provide exceptional customer service to German-speaking clients...