Taxi App Customer Service Representative
Há 4 dias
We are seeking a skilled and customer-focused individual to join our team as a Taxi App Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers through various communication channels.
About the JobThis is a full-time position that requires 40 hours of work per week, with rotating shifts from Monday to Sunday. You will be working closely with other departments to ensure seamless service delivery.
Responsibilities- Provide top-notch customer service through phone, email, or social media
- Assist customers with their queries and concerns in a professional and empathetic manner
- Collaborate with other teams to resolve issues efficiently
To be successful in this role, you must have:
- A native level of Dutch and a B2 level of English
- Excellent communication and interpersonal skills
- The ability to work proactively in a fast-paced environment
We offer a competitive salary package, including:
- A fixed-term contract renewable every year
- A comprehensive training program to kick-start your career
- A relocation package for international candidates
- Private health insurance after 6 months of employment
- Free Portuguese lessons, cooking classes, and sports activities
Lisbon is a vibrant city with a rich cultural heritage, offering a unique blend of tradition and modernity. As a resident, you can enjoy:
- A warm climate and beautiful beaches along the Atlantic coast
- A large English-speaking community and international environment
- A wide range of cultural events, festivals, and attractions
We are a multinational organization recognized as one of the best sales and customer service solutions providers in the world. Our team includes talents from over 80 nationalities, and we are committed to supporting your career development and integration into our global community.
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