Operations Management Professional

2 semanas atrás


Lisboa, Lisboa, Portugal Get The Job Tempo inteiro
Job Description

At the heart of this tech giant, our client seeks an Operations Specialist to manage partner subscriptions seamlessly. You will orchestrate the entire process, ensuring every partner feels valued and integrated. Collaborating across various teams, you will maintain high service levels, set clear expectations, and effectively communicate at all organizational levels.

With your experience in operations management and familiarity with technical support environments, you will handle partner and customer escalations effectively. Your passion for delivering an exceptional partner and customer experience will be evident as you manage your time and priorities effectively.

Our client requires fluency in English at a C2 level for this full-time position. The role operates Monday to Friday, 8 hours per day between 07:00 and 23:00, in a dynamic business environment.

Key Responsibilities

  • Manage partner subscriptions and ensure seamless onboarding and offboarding processes.
  • Collaborate with various teams to maintain high service levels and set clear expectations.
  • Effectively communicate with partners and customers to resolve escalations.

Requirements
Fluency in English at a C2 level is required for this full-time position.



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