Order to Cash Team Lead for Benelux Market

Há 4 dias


Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

Job Description:
We are seeking an experienced Order to Cash professional to take on the role of Team Lead for our Benelux market. This position offers a unique opportunity for growth and development in a dynamic environment.

About Our Client:
Our client is a multinational industrial group with a strong presence in the Benelux region. They are looking for a talented individual to join their team as an Order to Cash Team Leader, overseeing the daily operations and ensuring seamless execution of processes.

Key Responsibilities:
* Provide clear direction and priorities to the team aligned with company vision, strategy, and values.
* Select team members, ensure proper training on process, rules, policies, and service level agreements.
* Manage performance by defining main responsibilities, setting expectations, KPIs, and targets.
* Create an engaging and proactive environment, fostering teamwork and focus on results.
* Drive continuous improvement within the team by participating in Customer Services Center improvement projects.
* Actively manage and resolve customer or internal critical/urgent business situations.
* Perform key operational tasks, such as reviews, reports, approvals, and documentation management.

Requirements:
* Minimum required secondary school (High School), University degree preferred.
* Language spoken in the specific market (native or C2: Dutch, French, Portuguese, or Spanish).
* English level B2 required.
* 3+ years' experience in Shared Service Center environment or related roles.
* Experience in team management preferred.
* Proactive, focused on responding promptly to actions and solving complex situations in a process-driven environment.
* Analytical and problem-solving skills.
* Knowledge in SAP/ERP (basic logic of the system) preferred.
* Knowledge in Excel (Pivot Tables, Formulas) required.

Estimated Salary: €55,000 - €65,000 per year, depending on experience and qualifications.

This is a fantastic opportunity for a motivated and organized individual to take on a leadership role and drive success in our Order to Cash team. If you are a strategic thinker with excellent communication skills and a passion for process improvement, we encourage you to apply.



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