Travel Industry Expert
3 semanas atrás
About Phiture
We are an online travel booking platform for accommodations, flights, and more. Our cutting-edge technology connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more.
Our Purpose – Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
Job Overview:
We're looking for a skilled Travel Industry Expert to join our Customer Support Team. As a key member of our team, you will deliver exceptional customer service and manage the needs of our customers through various communication channels.
Your Responsibilities:
- Deliver excellent customer service and resolve customer inquiries efficiently
- Support multiple Agoda products to drive business growth
- Continuously identify process improvements and implement changes to enhance customer experience
- Maintain accurate records and reports as required
What We Offer:
We offer a competitive salary of $25,000 - $35,000 per annum, depending on experience.
A supportive and collaborative work environment
Ongoing training and development opportunities
A dynamic and inclusive company culture
Opportunities for career growth and advancement
We value diversity, equity, and inclusion in the workplace and are committed to creating a welcoming environment for all employees. We welcome applications from candidates of all backgrounds and orientations.
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