Content Moderator with Expertise

1 semana atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Overview

Cognizant is a leading provider of business process outsourcing services, and we are seeking a Content Moderator to join our team in Lisbon.

Salary

We offer a highly competitive salary of approximately €45,000 per year, commensurate with experience.

Job Description

As a Content Moderator, you will play a critical role in ensuring the safety of online communities by reviewing user-generated content for compliance with client policies and guidelines. You will analyze and identify non-compliant content, flag it for action, and work with clients to resolve issues.

Responsibilities

  • Review user flagging reports regarding website content
  • Understand and remain up-to-date with client's policies and guidelines
  • Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner
  • Review the reported content within agreed turnaround times and standards of quality
  • Recognize trends and patterns, and escalate issues outside of the established policies

Requirements

To succeed as a Content Moderator, you will need:

  • Fluency in Czech (at least C1 level, ideally native)
  • B2 level of English
  • Availability to work in shifts (fixed schedule)
  • 0-12 months of professional work experience in a business process outsourcing company or comparable service environment

Benefits

We offer a range of benefits, including:

  • Pleasant and inspiring working atmosphere
  • Opportunity to be part of a rapidly expanding global organization with an irreproachable reputation
  • Professional development and clear career path
  • Training & development opportunities
  • Office based in client's facilities
  • Free shuttle service to work
  • Highly competitive salary
  • Relocation allowance and assistance (if relocating from abroad to Lisbon)


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