Global Customer Support Associate in Lisbon
Há 14 horas
We are seeking a highly skilled and passionate individual to join our team as a Global Customer Support Associate in the vibrant city of Lisbon, Portugal.
The ideal candidate will have excellent communication skills, both written and verbal, and be fluent in English. As a Global Customer Support Associate, you will play a crucial role in providing top-notch customer service to our clients across the globe.
Your responsibilities will include:
- Responding to customer inquiries via phone, email, or social media in a timely and professional manner.
- Providing accurate and helpful information to customers, ensuring their needs are met and exceeded.
- Collaborating with internal teams to resolve complex customer issues and improve overall customer satisfaction.
- Developing and maintaining a deep understanding of our products and services to effectively communicate with customers.
- Staying up-to-date with industry trends and best practices to continuously improve customer support processes.
As a Content Moderator with English skills, you will be responsible for reviewing and validating content on our platform to ensure it meets our community guidelines.
You will work closely with our moderation team to identify and remove any violating content, while also providing feedback to creators on how to improve their content.
In addition to your technical skills, you will bring a positive and solution-focused attitude to our team, always looking for ways to improve our customer experience.
This is an exciting opportunity to join a dynamic and growing company, where you will have the chance to develop your skills and advance your career.
We offer a competitive salary of €1298 gross per month, plus additional benefits such as relocation assistance, training opportunities, and a comprehensive health insurance package.
If you are a motivated and detail-oriented individual with a passion for customer service and content moderation, we encourage you to apply for this role.
**Salary:** €1298 gross per month
**Benefits:** Relocation assistance, training opportunities, comprehensive health insurance package
**Location:** Lisbon, Portugal
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