Global IT Support Specialist with Brazilian Portuguese Skills
Há 5 dias
Embark on a transformative career in IT support with our partner in the Czech Republic. As a leading supplier of next-generation consulting, technology, and outsourcing solutions, they deliver value across various industries. From their modern offices in Brno, they provide services to over 20 global multinational companies.
The opportunity is now open for you to take part in the digital transformation and influence processes that shape the world. You will be assigned to a prominent client - an automobile manufacturer, energy provider, cosmetics company, cell phone producer, or IT corporation - and responsible for remote technical/administrative troubleshooting of accounts, systems, applications, laptops, PCs, and related equipment, networks of the client's employees in one particular country.
You will serve as a coordinator and active participant in communication via phone, emails, chats, and ticketing tool (ServiceNow) with the Client and professional technicians (L2 support). This role offers a unique chance to be part of an international, dynamic, and innovative company environment.
We are seeking a skilled individual who speaks and writes fluently in English and Brazilian Portuguese. The ideal candidate should be able to handle incoming inquiries successfully, providing useful guidance to clients. Multitasking and problem-solving skills are essential for this role.
The successful candidate will have expertise in Windows, VPN, Office 365, Citrix, and ticketing tools. We value team players who can work collaboratively rather than individually. Punctuality and reliability are also crucial.
In return, we offer long-term and stable cooperation, performance bonuses, financial appraisal for referring friends and acquaintances, monetary compensation for night shifts, meal allowance, multisport card, organized training sessions, and upskilling courses.
We provide brand new offices in the heart of Brno, featuring a game room, silent zone, kitchenettes, and a terrace. Expat Assistance Services are available for new joiners, and teambuilding activities are regularly organized.
Living in the Czech Republic offers many advantages, including affordable accommodation, good infrastructure, proximity to other European cities, and an interesting history, culture, and beautiful nature. Brno is an international city with inhabitants and visitors from all over the world.
This position is a fantastic opportunity for you to grow professionally and personally while making a difference in the lives of clients.
Estimated salary: CZK 45,000 - 60,000 per month, depending on experience and qualifications.
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