French Customer Support Liaison
1 semana atrás
At Cross Border Talents, we're looking for a French Customer Support Liaison to join our team.
About the role:
- You'll be responsible for assisting customers across various channels, answering their questions on subscription, billing, technical troubleshooting and other topics.
- No previous experience is required, but you'll need to be a French native or have a strong C2 level of proficiency.
- You'll receive incoming calls from customers and provide welcome and advisory services to resolve their queries.
- We're looking for someone who can offer personalized solutions on every call or email interaction.
- This role involves working on-site in Lisbon, Portugal.
Schedule:
- Monday to Friday - 9:00 to 17:00
Compensation:
- Monthly Salary (x14): €11,000
Key Skills and Qualifications:
- Fluency in French language with excellent communication skills.
- Prior customer service experience is not necessary but desired.
- Able to work effectively in a team environment.
Benefits:
- Ongoing training and development opportunities.
- Opportunities for career advancement within the company.
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