Solutions Delivery Manager
4 semanas atrás
We're on a mission to empower the 2.7 billion deskless workers globally, and we need a skilled professional to help us achieve this goal.
The TPM (Solutions) will oversee Solution teams to deliver high-quality customizations that meet timelines and exceed customer expectations. This role requires scoping large-scale, complex technology projects related to field service solutions, partnering with internal teams and key client stakeholders to find creative solutions to challenging problems, and challenging and improving standard processes/procedures.
Key Responsibilities:
- Facilitate successful project definition, planning, budgeting, scheduling, and resourcing in leading high-performance project teams.
- Manage projects within scope, quality, time, and cost constraints, ensuring any changes are documented and approved through a change control process.
- Coordinate release schedules and manage projects across cross-functional teams.
- Lead, coach, and motivate team members, identifying and resolving blockers or conflicts.
- Track and report on project milestones, providing status reports to clients, project teams, and other project stakeholders.
Job Requirements:
- Bachelor's Degree
- 9+ years of experience in software professional services project management
- In-depth knowledge and experience implementing Enterprise software applications such as FSA or CRM with recent SaaS experience
- Experience with client services, project management, and solution delivery in both Waterfall and Agile environments
- Strong self-organisation, time management, and prioritisation skills
The ideal candidate will have excellent verbal, presentation, and written communication skills, as well as the ability to present technical solutions effectively to diverse stakeholder groups. They will also be able to effectively manage scope change and implement multi-year/multi-phased projects or programs.
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