Content Reviewer for a Global Social Media Platform
Há 6 dias
Unlock a Career in Customer Service and Content Moderation
We are seeking a highly skilled Customer Service Specialist to join our team in Lisbon, Portugal. As a key member of our social media platform's support team, you will be responsible for providing exceptional customer service, resolving issues, and moderating content to ensure a high-quality user experience.
About the Role:
- Provide top-notch customer service via phone, email, or social media channels
- Resolve customer inquiries and concerns efficiently and effectively
- Collaborate with internal teams to ensure seamless issue resolution
- Monitor and moderate content on our social media platform to maintain its accuracy and quality
- Prioritize tasks, manage multiple projects simultaneously, and meet deadlines
About You:
- You hold a native level of German and a C1 level of English
- You have a passion for customer service, content moderation, or technical support
- You possess excellent communication and interpersonal skills
- You are comfortable working in a fast-paced environment with shifting priorities
- You thrive in an international setting with diverse cultural backgrounds
What We Offer:
- A competitive salary of €1458 per month gross, plus performance bonuses and language incentives
- A relocation package of €400 per month for the first four months
- A meal voucher worth €7 per day
- Paid professional training and development opportunities
- An opportunity to work with a global leader in the BPO industry
- A dynamic and inclusive work environment
Living in Lisbon:
- Experience the rich cultural heritage and vibrant atmosphere of Lisbon
- Enjoy delicious Portuguese cuisine and world-class coffee culture
- Benefit from a mild climate, stunning beaches, and an active expat community
Join Our Team:
We are a forward-thinking company that values innovation, teamwork, and employee growth. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
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