Cyber Security Support Specialist
3 semanas atrás
Randstad Portugal is seeking a Cyber Security Customer Support professional to join our digital team.
- Develop and refine customer support strategies to ensure high standards of service delivery.
- Standardize processes for efficient handling of customer inquiries and issues.
- Manage ticketing systems and ensure timely resolution of customer issues.
- Collaborate with the management team to evaluate customer support performance.
Key Requirements:
- Experience in supporting technology-based products in a Technical Support context.
- Strong communication skills, capable of conveying complex ideas simply.
- Analytical skills to interpret data and derive actionable insights.
- Fluent in both English and Portuguese.
- Customer support experience, especially in digital channels.
Why Apply:
As a Cyber Security Customer Support professional, you will be part of the technological transformation shaping the future. Apply now and contribute to making a difference today.
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