Customer Support Representative for Media Services
Há 6 dias
Are you passionate about delivering exceptional customer experiences? Do you have a knack for resolving complex issues and providing top-notch support?
We're seeking a skilled Customer Support Representative to join our team at Teleperformance Portugal, specializing in media services. As a key member of our customer service team, you'll be responsible for handling user inquiries across various communication channels, including voice, email, chat, and social media.
What You'll Do:
- Provide guidance on account setup and login issues
- Troubleshoot streaming quality, buffering, or content playback problems
- Offer assistance with app and device compatibility, installation, and settings
- Help users manage subscriptions, update payment methods, and resolve billing issues
- Assist with subscription pauses or cancellations
Requirements:
- High school diploma required
- Excellent communication and interpersonal skills
- Able to handle confidential and sensitive information
- Interest in movies, series, and sports
- Experience in customer service (preferred)
Benefits:
- Competitive estimated salary: €23,500 - €28,000 per annum
- Opportunity to work with a global company
- Chance to develop your customer service skills
About the Role:
This is an exciting opportunity to join a dynamic team and contribute to delivering exceptional customer experiences. If you're passionate about media services and committed to providing top-notch support, we encourage you to apply.
-
Customer Service Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroAt Customer Labs, we are looking for an Italian-speaking Customer Service Representative to join our team. This is a fantastic opportunity to work with a leading BPO player in the industry and contribute to their pursuit of excellence in customer service.About the RoleThis role involves handling customer inquiries related to product features, technical...
-
Customer Service Representative for Media Streaming Support
3 semanas atrás
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroTeleperformance Portugal is seeking a skilled Customer Service Representative to join their team in Lisbon. This role requires excellent communication and interpersonal skills, as well as the ability to handle confidential information.Estimated Salary: €25,000 - €35,000 per yearJob DescriptionAs a Customer Service Representative at Teleperformance...
-
German Speaking Customer Service Representative
1 semana atrás
Lisboa, Lisboa, Portugal Wibit Consulting & Services (Wibitcs) Tempo inteiroWibit Consulting & Services (Wibitcs) is a leading multinational technology BPO business, currently seeking an experienced German-speaking customer service representative to join their team in Lisbon. About the RoleThis exciting opportunity involves managing the social media presence of a popular streaming service platform. As a key member of our support...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroRole OverviewAs a Customer Service Representative for Social Media, you will provide exceptional support to customers across the Dutch market, addressing their inquiries and concerns through various channels. Your responsibilities will include supplying customers with necessary information, solving issues, and following up on concerns. In this role, you will...
-
Customer Service Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroWe are seeking a Customer Service Representative with expertise in social media to join our team at Blu Selection. As a key member of our multicultural team, you will be responsible for providing exceptional customer service via social media channels.About the JobAs a Customer Service Representative, your primary responsibility will be to support customers...
-
Customer Service Specialist
Há 1 mês
Lisboa, Lisboa, Portugal Support Tempo inteiro**Customer Support Role at Movework**We are seeking a skilled Customer Support Representative to join our team at Movework. As a key member of our support team, you will be responsible for providing exceptional customer service to our users via various communication channels.**Key Responsibilities:**• Respond to incoming requests from platform users in a...
-
Italian Speaker Customer Support Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Teleperformance Tempo inteiroAre you passionate about helping people and making a difference in their lives? Do you have excellent communication skills and experience working with social media platforms? If so, we may have the perfect opportunity for you. About the RoleWe are seeking an Italian Speaker Customer Support Representative to join our team at Teleperformance Portugal. As a...
-
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroAbout the RoleWe are seeking a motivated Customer Service and Social Media Representative to join our international team in Portugal. As a representative of public associations, you will be responsible for providing exceptional customer service, support, and consultancy to our clients. Your tasks will include supporting political, governmental, or similar...
-
Customer Service Representative for Premium Media Support
3 semanas atrás
Lisboa, Lisboa, Portugal Teleperformance Tempo inteiroAbout the RoleAs a customer service representative at Teleperformance, you will play a crucial role in delivering exceptional support to Viaplay users. Your primary responsibilities will include handling inquiries across various communication channels such as voice, email, chat, and social media.Key ResponsibilitiesRegistration and Sign In: Guide users...
-
Customer Service Representative for Media Services
3 semanas atrás
Lisboa, Lisboa, Portugal Teleperformance Tempo inteiroJob Summary: We are seeking a highly skilled and customer-focused customer service representative to join our team at Teleperformance Portugal. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels.
-
Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiroCompany Overview: Our client, a leading social media company, is seeking highly motivated Customer Service Representatives to join their team in Lisbon, Portugal. Based on the location and industry, we estimate the gross salary to be around €1119 per month.Job Description: As a Customer Service Representative, you will play a crucial role in providing...
-
Customer Service Representative
Há 1 mês
Lisboa, Lisboa, Portugal Get The Job Tempo inteiroAbout the RoleWe are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will provide support to our clients via chat, email, and phone, assisting them with business tools, pre and post-sales, troubleshooting ads, payments, and content monetization.Key ResponsibilitiesProvide excellent customer...
-
Customer Service Representative
Há 1 mês
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCustomer Service Role OverviewWe are seeking a motivated Customer Service Representative to join our team in Lisbon. As a representative, you will be responsible for providing excellent customer service via social media, supporting customers with product information, and processing warranty cases.Key ResponsibilitiesProvide customer service via social...
-
Customer Service Representative for Social Media
3 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroYour responsibilities and impact in this role will be:Company OverviewWe are Blu Selection, a multinational organisation providing sales and customer service solutions. Our company has been recognised as one of the best in the world.Salary and BenefitsAs a Customer Service Representative, you can expect a salary ranging from 1,300€ to 1,400€ gross/month,...
-
Lisboa, Lisboa, Portugal Software & Support Media Gmbh Tempo inteiroJob Title: German Language Customer Support ExpertWe are seeking a highly motivated and detail-oriented German Language Customer Support Expert to join our team at Software & Support Media Gmbh. As a key member of our customer support team, you will be responsible for providing top-notch support to our customers in German, ensuring their issues are resolved...
-
Customer Service Representative
2 meses atrás
Lisboa, Lisboa, Portugal Get The Job Tempo inteiroJob OpportunityGet the Job is seeking a talented individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional customer service via chat, email, and phone. Your primary focus will be on assisting clients with business tools, pre and post-sales, troubleshooting ads,...
-
Customer Service Representative
Há 1 mês
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob SummaryWe are seeking a multilingual Customer Service Representative to join our team in Portugal. As a Customer Service Representative, you will provide support to customers by responding to inbound requests via various channels.Key ResponsibilitiesProvide customer support via social media, chats, emails, and callsHandle subscription, invoicing, and...
-
Customer Service Representative
Há 1 mês
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAre you looking for a challenging role that combines your language skills and passion for customer service? We are seeking a highly motivated Customer Service Representative to join our international team in Lisbon.This is an excellent opportunity to work for a multinational organization recognized as one of the best sales and customer service solutions...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroYou're looking for a challenging role in customer service? As a Customer Service Representative for our media and entertainment company, you will be part of an international team dedicated to delivering exceptional experiences for our customers.Job Summary: We are seeking a native French speaker with a good command of English to join our team in Portugal....
-
Customer Service Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Snaphunt Tempo inteiroJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Snaphunt. As a key member of our support team, you will be responsible for providing exceptional customer service to clients from diverse backgrounds.