Medical Device Customer Service Representative

Há 2 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

**About Us**

Blu Selection is a multinational organization that offers customer service solutions worldwide. Our team is composed of talented individuals from over 80 nationalities, and we are looking for a skilled Customer Service Representative to join our Lisbon-based team.

**Job Description**

We are seeking a highly motivated and enthusiastic individual to take care of customer inquiries regarding the Omnipod-Product, an Insulin Management System. As a Customer Service Agent, you will be responsible for:

• Responding to inbound calls and emails in a timely and empathetic manner

• Managing orders and coordinating product shipment to customers

• Providing support and direction to customers, resolving their issues efficiently

• Encouraging customers' compliance with product utilization

• Collaborating with internal teams to ensure seamless customer experience

**Requirements**

To succeed in this role, you will need:

• A native level of German and a good level of English

• Enthusiasm about medicine and affinity for providing help

• Knowledge of the value and impact that a good customer experience can create

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and adapt to changing priorities

• Willingness to relocate to Portugal and obtain a valid work permit

**What We Offer**

We provide a comprehensive compensation package, including:

• A competitive salary: €1,230 gross/month (including accommodation) or €1,612 gross/month (excluding accommodation)

• Free accommodation in a shared flat with all bills included (for those relocating)

• Reimbursement of initial flight expenses after contract signing

• Yearly two-way flight ticket back to your home country (within the EU)

• Help with paperwork, opening a bank account, and social integration

• Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company

**Location**

Lisbon offers a unique blend of culture, history, and lifestyle. You will have access to:

• A vibrant city with a rich cultural scene

• A warm climate and beautiful beaches along the Atlantic coast

• A large international community with many opportunities for networking and growth

Join our dynamic team and take advantage of this exciting opportunity to advance your career in customer service.



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