Medical Device Customer Service Representative
Há 2 dias
**About Us**
Blu Selection is a multinational organization that offers customer service solutions worldwide. Our team is composed of talented individuals from over 80 nationalities, and we are looking for a skilled Customer Service Representative to join our Lisbon-based team.
**Job Description**
We are seeking a highly motivated and enthusiastic individual to take care of customer inquiries regarding the Omnipod-Product, an Insulin Management System. As a Customer Service Agent, you will be responsible for:
• Responding to inbound calls and emails in a timely and empathetic manner
• Managing orders and coordinating product shipment to customers
• Providing support and direction to customers, resolving their issues efficiently
• Encouraging customers' compliance with product utilization
• Collaborating with internal teams to ensure seamless customer experience
**Requirements**
To succeed in this role, you will need:
• A native level of German and a good level of English
• Enthusiasm about medicine and affinity for providing help
• Knowledge of the value and impact that a good customer experience can create
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Willingness to relocate to Portugal and obtain a valid work permit
**What We Offer**
We provide a comprehensive compensation package, including:
• A competitive salary: €1,230 gross/month (including accommodation) or €1,612 gross/month (excluding accommodation)
• Free accommodation in a shared flat with all bills included (for those relocating)
• Reimbursement of initial flight expenses after contract signing
• Yearly two-way flight ticket back to your home country (within the EU)
• Help with paperwork, opening a bank account, and social integration
• Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
**Location**
Lisbon offers a unique blend of culture, history, and lifestyle. You will have access to:
• A vibrant city with a rich cultural scene
• A warm climate and beautiful beaches along the Atlantic coast
• A large international community with many opportunities for networking and growth
Join our dynamic team and take advantage of this exciting opportunity to advance your career in customer service.
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