Customer Support Specialist for Financial Services in Greece

1 semana atrás


Braga, Braga, Portugal Teleperformance Greece Tempo inteiro

Company Overview

We are a leading provider of customer experience management services, with a presence in over 80 countries. Our team in Greece is responsible for delivering exceptional service to clients across various industries.

About the Role

We are seeking a highly skilled and motivated Customer Support Specialist to join our team in Greece. As a key member of our customer support team, you will be responsible for providing timely and effective support to our clients.

Responsibilities

  • Be the primary point of contact for customer and client requests
  • Utilize phone calls, emails, and chats to provide a seamless customer experience
  • Provide daily support and consult clients on best practices about their business
  • Respond to customer inquiries about our client's new and existing services and solutions, as well as complaints - always in a professional manner
  • Resolve issues as they arise - timely and efficiently
  • Strive for excellence in every interaction, aiming for increased product usage and customer loyalty
  • Be committed to meeting both personal goals and team targets

Requirements

  • Fluency in Czech
  • Very good use of English - both in written and spoken language
  • Work experience in a customer support role is a plus
  • An interest in digital banking and payment solutions is desired
  • Exceptional communication & soft skills, as well as a problem-solving mentality
  • Tech savviness & learning agility
  • A genuine sense of ownership along with an unbreakable team spirit
  • Flexibility in adapting to a fast-paced environment

Benefits

  • Competitive monthly salary + 2 extra salaries per year
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process)
  • Refer-A-Friend: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • Work for a Great Place to Work-Certified Company that fosters diversity

Estimated Salary: €45,000 - €60,000 per year (dependent on experience), making this role one of the highest paying customer support positions in Greece. With our competitive salary, you can enjoy a high standard of living while working for a multinational company.



  • Braga, Braga, Portugal Teleperformance Greece Tempo inteiro

    We are seeking a highly skilled and motivated Customer Support Specialist to join our team in Greece. In this role, you will be the primary point of contact for customer inquiries and provide exceptional support to our clients.The ideal candidate will have excellent communication skills, fluency in Romanian, and a strong interest in digital banking and...


  • Braga, Braga, Portugal Teleperformance Greece Tempo inteiro

    Key Responsibilities:We are seeking a skilled Customer Support Representative to join our team in Greece. As a key member of our customer support team, you will be responsible for providing exceptional customer experience to our clients. You will be the primary point of contact for customer requests and inquiries, utilizing phone calls, emails, and chats to...


  • Braga, Braga, Portugal Teleperformance Greece Tempo inteiro

    We are seeking a highly skilled Japanese Technical Support Specialist to join our team in Athens, Greece. As a member of our Japanese Technical Support Interaction Experts team, you will provide 24/7 support for users from Japan, helping them with their inquiries and technical issues via phone and email.The ideal candidate will have advanced writing and...


  • Braga, Braga, Portugal Teleperformance Greece Tempo inteiro

    Job Title: Japanese Technical Support Specialist for Cloud SolutionsWe are seeking a highly skilled Japanese Technical Support Specialist to join our team in Athens, Greece. As a member of our Japanese Technical Support Interaction Experts team, you will be providing 24/7 support for users from Japan, helping them with their inquiries and technical issues...


  • Braga, Braga, Portugal Headhunt International Tempo inteiro

    Job Title: Czech Technical Support SpecialistAbout the Role:We are seeking a highly motivated and skilled Czech-speaking Technical Support Specialist to join our team in Athens, Greece. As a key member of our customer support team, you will be responsible for providing top-notch technical assistance to our clients.Responsibilities:Answer inbound calls and...


  • Braga, Braga, Portugal Teleperformance Greece Tempo inteiro

    Contribute to Sustainability and Customer HappinessAt Teleperformance Greece, we are collaborating with a leading online conscious fashion marketplace to find individuals who share our passion for sustainable living.As a Customer Support Specialist, you will be the primary point of contact for Croatian speaking customers, helping them with their online...


  • Braga, Braga, Portugal Teleperformance Greece Tempo inteiro

    Cybersecurity Solutions Specialist in NorwegianWe are seeking a skilled Norwegian language specialist to join our team at Teleperformance Greece. As a Cybersecurity Solutions Specialist, you will play a vital role in ensuring the security and protection of our clients’ personal data.Your Key Responsibilities:Communicate effectively with customers in...


  • Braga, Braga, Portugal Apply2Day Tempo inteiro

    We are seeking a highly skilled French Customer Support Specialist to join our dynamic team in Greece. The ideal candidate will have excellent communication skills in French and a strong command of the English language.Responsibilities: Communicate with subscribers through various channels, including chats, phone, and emails. Assist subscribers with how-to...


  • Braga, Braga, Portugal Teleperformance Greece Tempo inteiro

    Your role at Teleperformance GreeceWe are seeking a Dutch speaking customer service representative to join our Netflix team at Teleperformance Greece. As a customer service representative, you will be responsible for providing top-notch support to Dutch speaking Netflix subscribers, answering their questions, and resolving any issues they may...

  • German Speaking Account

    4 semanas atrás


    Braga, Braga, Portugal Teleperformance Greece Tempo inteiro

    This is a fantastic opportunity to work with a leading technology company in Greece, providing top-notch customer support to clients from Germany, Austria, and Switzerland.We are seeking a highly skilled and motivated German-speaking customer support representative to join our team. As a member of our team, you will be responsible for handling account and...


  • Braga, Braga, Portugal Teleperformance Greece Tempo inteiro

    Be Part of Our Global Customer Service TeamTeleperformance Greece is seeking talented individuals to join our Customer Service team, representing JTI - Japan Tobacco International. As a primary point of contact for customer requests, you will utilize phone calls, emails, and chats to provide a seamless customer experience. Your responsibilities will include...


  • Braga, Braga, Portugal Teleperformance Greece Tempo inteiro

    Are you passionate about delivering exceptional customer experiences? Teleperformance Greece, a leading provider of customer experience solutions, has an exciting opportunity for a Digital Imaging Specialist to join our team. This role involves working closely with customers who use Canon products and services.As a Digital Imaging Specialist, your primary...


  • Braga, Braga, Portugal Teleperformance Greece Tempo inteiro

    Company OverviewTeleperformance Greece is a leading provider of customer experience solutions, partnering with international companies to deliver exceptional service to their clients. As part of our team, you will be representing JTI, one of the world's most esteemed companies in the tobacco industry.About the RoleWe are seeking highly skilled...

  • Financial Support Specialist

    4 semanas atrás


    Braga, Braga, Portugal Eurofins Poland Business Services Tempo inteiro

    At Eurofins Poland Business Services, we are seeking a highly organized and detail-oriented Financial Support Specialist to join our team. This role will provide critical support to our accounting functions, ensuring seamless processing of invoices, expenses, and supplier documents.The ideal candidate will possess excellent communication skills, a strong...


  • Braga, Braga, Portugal Teleperformance Greece Tempo inteiro

    This is a unique opportunity to work with one of the world's leading technology companies, providing top-notch support to customers in Germany, Austria, and Switzerland.We are looking for highly skilled German speakers to join our team as customer support experts, handling account and billing-related issues for our clients.As a member of our team, you will...

  • German Speaking Account

    4 semanas atrás


    Braga, Braga, Portugal Teleperformance Greece Tempo inteiro

    This is an exciting opportunity to work with a leading technology company in Greece, providing top-notch customer support to clients from Germany, Austria, and Switzerland.We are seeking a highly skilled and motivated German-speaking customer support representative to join our team. As a member of our team, you will be responsible for handling account and...


  • Braga, Braga, Portugal Teleperformance Greece Tempo inteiro

    We are seeking a highly skilled and enthusiastic Finnish customer support representative to join our team at Teleperformance Greece. As a photography enthusiast, you will have the opportunity to work with Canon, a leading company in professional and consumer imaging equipment.Responsibilities include communicating with customers via phone, chat, and email,...


  • Braga, Braga, Portugal Teleperformance Greece Tempo inteiro

    Are you a TV shows fan looking for a new challenge? We are seeking a highly motivated and skilled Croatian language customer service representative to join our Netflix customer service team.As a member of our team, you will have the opportunity to work within a dynamic and awarded working environment provided by Teleperformance Greece. You will also enrich...


  • Braga, Braga, Portugal Teleperformance Greece Tempo inteiro

    We are seeking an Italian-speaking Customer Service Representative to join our team at Teleperformance Greece in collaboration with Imperial Brands Hellas.As a member of our vibrant customer service team, you will play a crucial role in providing customers with exceptional support and advice on our new products, blu, PULZE & iD.Your key responsibilities will...


  • Braga, Braga, Portugal Ttec Tempo inteiro

    About the RoleAs a Dutch-English Travel Customer Service Representative in Support of Booking.com, you will be part of a dynamic team that creates and delivers exceptional customer experiences. This role requires fluency in both Dutch and English, as well as a high school diploma or equivalent. You will also need at least 6 months of customer service...