Global Marketing Operations Lead
2 semanas atrás
Job Summary
Nestlé Sa is at the heart of the Nestlé Group, providing Supply Chain, Financial, HR, Integrated Marketing Services (IMS) and Consumer Engagement services to engage with millions of consumers worldwide. As a Global Marketing Operations Lead, you will be responsible for leading a team of Campaign Specialists allocated to Nespresso markets worldwide.
About the Role
You will manage campaign operations with focus on the delivery of email marketing, Push and SMS campaigns. Your responsibilities include managing team capacity, performance and people management. You will drive towards excellence in Integrated Marketing Services (IMS) by ensuring Global Standards are implemented and business/internal controls are in place.
Key Responsibilities
- Implement Campaign Factory plans and objectives, aligned with IMS and NBS strategies
- Lead the team in establishing and accomplishing objectives as aligned with stream priorities
- Manage team goals and development plans - Evaluate team performance and conduct regular appraisals
- Manage team's operational capacity and ensure right team allocation to projects
- Perform operational reviews and report to Campaign Factory Manager
- Run periodic meetings with Business/Market to collect demand, assess satisfaction and ensure adherence to Campaign Factory ways of working
Requirements
- People-oriented, with previous experience in leading people/teams
- Experience with CRM tools valued, Adobe Campaign preferred
- Knowledgeable about reporting/data analysis KPI's for email marketing
- Demonstrate experience dealing with various stakeholders/clients
- Strong written and verbal communication skills
What We Offer
We offer an estimated salary of €55,000-€75,000 per year, depending on location and experience. At Nestlé Sa, we care about our Talents, and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance.
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