Technical Support Specialist German Language
1 semana atrás
We are a leading global IT service and consulting company, growing our presence in Lisbon, Portugal.
As a Technical Support Specialist with HCL Technologies, you will be the primary point of contact for technical and customer support inquiries for our German-speaking stakeholders.
The ideal candidate will be an effective communicator, an analytical problem solver, and have the ability to thrive in a fast-paced environment.
Key Responsibilities- Manage incoming client contacts and escalations with empathy and proactivity, prioritizing their needs and providing tailored solutions.
- Collaborate with diverse Helpdesks, product partners, and Quality Engineering teams to deliver exceptional stakeholder experiences.
- Coordinate regular calls with clients for product accessory refills and upgrades.
- Process client-generated and internally generated service request tickets within specified delivery times.
- Provide administrative support for client data verification and database updates.
- High School Diploma or equivalent
- At least one year of experience in a Customer Support or client-facing role, preferably in a multinational environment
- Strong familiarity with computers and digital network configurations, including advanced Microsoft Office Suite skills
- Ability to adapt to local stakeholders' time zones and calendars
- Required language thresholds: German (C2: Native-Level Fluency), English (B2: Independent User Level)
- Competitive Salary
- Meal allowance on company card
- Career progression opportunities
- Parenthood program
- Comprehensive health and life insurance packages
- On-site gym facilities, including indoor pool, fitness classes, and football pitch
- Staff canteen with varied food options and river-facing seating area
-
German Language Technical Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Language Matters Tempo inteiroLanguage Matters is seeking a Technical Support Specialist with fluent German and English to provide exceptional support to our international clients. In this role, you will be responsible for providing product-related information and technical support to German-speaking customers, as well as dealing with queries from distributors, partners, and resellers....
-
German Language Customer Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Software & Support Media Gmbh Tempo inteiroJob Title: German Language Customer Support SpecialistJob Summary: We are seeking a highly skilled German language customer support specialist to join our team at Software & Support Media Gmbh. The successful candidate will be responsible for providing exceptional customer support to our clients in Germany and Austria.Key Responsibilities:Communicate with...
-
German Language Support Specialist
Há 2 dias
Lisboa, Lisboa, Portugal Software & Support Media Gmbh Tempo inteiroCompetitive Salary: €35,000 - €50,000 per annum About the Role:We are seeking a highly skilled German-speaking Customer Support Specialist to join our team at Software & Support Media GmbH in Lisbon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients. Your...
-
German Language Customer Support Expert
2 semanas atrás
Lisboa, Lisboa, Portugal Software & Support Media Gmbh Tempo inteiroJob Title: German Language Customer Support ExpertWe are seeking a highly motivated and detail-oriented German Language Customer Support Expert to join our team at Software & Support Media Gmbh. As a key member of our customer support team, you will be responsible for providing top-notch support to our customers in German, ensuring their issues are resolved...
-
German Language Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Talingual Tempo inteiroAbout the RoleWe are seeking a highly motivated German Language Support Specialist to join our multilingual team in Lisbon. As a Video Streaming Support Expert, you will provide exceptional customer support via phone, email, and live chat to users of our new pilot service.Key ResponsibilitiesProvide outstanding multi-channel support to customers in German...
-
Customer Support Specialist German Language
4 semanas atrás
Lisboa, Lisboa, Portugal Hcltech Tempo inteiroJob Title: Customer Support Specialist German LanguageWe are seeking a highly skilled Customer Support Specialist German Language to join our team at HCL Technologies. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and their issues are resolved in a timely...
-
German Language Customer Service Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal German-World, Inc Tempo inteiroJob SummaryWe are seeking a highly skilled German Language Customer Service Specialist to join our team at German-World, Inc. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in German, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond promptly and professionally to...
-
Gaming Technical Support Specialist with German Language Skills
4 semanas atrás
Lisboa, Lisboa, Portugal Talent Trail Tempo inteiroJob Overview:As a Gaming Technical Support Specialist with German language skills, you will be responsible for providing exceptional customer service and technical support to gamers worldwide. You will work closely with our team to ensure that our customers receive the best possible experience with our gaming brand.Key Responsibilities:Provide technical...
-
Hardware Support Specialist German Language
4 semanas atrás
Lisboa, Lisboa, Portugal Hcl Technologies Tempo inteiroJob SummaryWe are seeking a skilled Hardware Support Specialist German Language to join our team at Hcl Technologies. As a key member of our technical support team, you will be responsible for providing first and second level support to clients and technicians with related incidents for production printers and digital front end.Key ResponsibilitiesProvide...
-
Technical Support Specialist
1 semana atrás
Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiroJob OverviewSophisticated technical issues require a skilled and meticulous approach to resolution. As a Technical Support Specialist with Smart-Recruitments, you will play a pivotal role in providing top-notch support services to our clients. Your ability to analyze complex problems and communicate effectively with stakeholders will make you an invaluable...
-
Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Mrc Rec Tempo inteiroWork with Us!We are looking for a Customer Support Specialist to join our team of skilled professionals. As a German language expert, you will be responsible for communicating with clients and providing them with top-notch support.Responsibilities:Communicate with clients via multiple channelsAssist clients with product functionality and technical issuesWhat...
-
Technical Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal HCL Technologies Portugal Tempo inteiroWe are a leading provider of IT services and consulting, expanding our presence in Lisbon.As a Technical Support Specialist, you will be part of our German-speaking team, ensuring optimal service coordination for our stakeholders.The ideal candidate will have excellent communication skills, be highly attentive to stakeholder requests, and able to prioritize...
-
Technical Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Bosch Group Tempo inteiroJob Title: Technical Support Specialist - German MarketAbout the Role:As a Technical Support Specialist, you will be responsible for responding to technical queries, analyzing problems, and providing assistance to customers via phone, email, or chat. You will work closely with other Bosch sites, departments, and colleagues to ensure seamless support...
-
German Technical Support Specialist for Medical Devices
4 semanas atrás
Lisboa, Lisboa, Portugal Talingual Tempo inteiroJob Opportunity: German Technical Support Specialist for Medical DevicesWe are seeking a highly skilled German Technical Support Specialist to join our team in Lisbon. As a Technical Support Advisor, you will represent a world-leading Medical company, providing exceptional customer service to clients via phone and email. Your primary responsibility will be...
-
German Technical Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Konecta Portugal Tempo inteiroJob DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support Specialist would also collaborate...
-
Customer Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Cbt - Cross Border Talents Tempo inteiroJob Title: Customer Support Specialist - German LanguageAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist. As a German speaking representative, you will be responsible for providing exceptional support to our clients, ensuring their issues are resolved efficiently and...
-
Technical Support Specialist
Há 2 dias
Lisboa, Lisboa, Portugal HCL Technologies Portugal Tempo inteiroWe are a renowned global IT service and consulting company, currently expanding our tech presence in Lisbon.As a Technical Support Specialist with HCL Technologies, you will be the primary point of contact for technical inquiries and customer support for our German-speaking stakeholders. Your key responsibilities will include managing incoming client...
-
German Language Customer Service Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal German-World, Inc Tempo inteiroJob SummaryGerman-World, Inc is seeking a highly skilled German language customer service specialist to join their team in Lisbon.ResponsibilitiesProvide prompt and professional responses to customer inquiries and issues via phone and emailOffer accurate and detailed information about drone products, features, and specificationsAssist customers with product...
-
Technical Support Specialist
Há 2 dias
Lisboa, Lisboa, Portugal Robert Bosch Group Tempo inteiroCompany OverviewBosch Service Solutions is a global leader in developing and delivering customer experience, mobility, and monitoring solutions. With a team of over 300 associates from 15 nationalities, our Lisbon office focuses on sales, marketing, communication, training, nearshoring services, and shared support for human resources services to...
-
Technical Customer Support Specialist in German
4 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroJob Summary:We are seeking a highly skilled Technical Customer Support Specialist to join our team at Cross Border Talents. As a Technical Customer Support Specialist, you will be responsible for providing exceptional customer support to our clients in German.Key Responsibilities:Assist customers with technical issues via phone, email, chat, and messaging...