Travel Consultant for Expedia
Há 5 dias
We are seeking a skilled and enthusiastic Italian-speaking Travel Consultant to join our team at Teleperformance Portugal.
About the Role:This is an exciting opportunity to work with one of the leading online tour operators in the world, Expedia. As a Travel Consultant, you will be responsible for assisting customers with their travel-related queries, providing excellent customer service, and ensuring a seamless booking experience.
Responsibilities:- Assist customers with online booking of hotels, holiday packages, and other travel-related services;
- Provide helpful and effective service for both pre-travel and post-travel concerns;
- Assist customers with questions regarding payment, changes, cancellation, or any other concerns.
To succeed in this role, you should have:
- A native level of spoken and written Italian (mandatory);
- A good level of English (minimum B2);
- Passion for traveling; Familiarity with the travel industry (popular destinations, airlines, hotel chains);
- Contact Center experience is a plus; Good working knowledge of computers, MS Office, and common internet applications;
- Excellent communication and interpersonal skills.
Teleperformance Portugal is a leading provider of outsourced customer experience solutions. We are a multinational company with a strong presence in Europe and a reputation for excellence in customer service. Our team is diverse and multicultural, with over 12,000 employees from 111 nationalities speaking 35 languages.
What We Offer:- An excellent salary, estimated at €25,000 - €35,000 per year, depending on experience;
- A stable work environment with opportunities for career growth and development;
- Intensive training and integration phase;
- Long-term career opportunities;
- Health Insurance since day one in the company;
- Annually complementary return flight to your home country (within Europe);
- Possibility to live in one of our apartments;
- Free organized sport activities and events.
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