Customer Service Representative for Global Tech Leader
Há 14 horas
We are seeking an experienced Customer Service Representative to join our team in Athens, Greece. Our client is a renowned tech leader that provides innovative solutions and products.
About the Role- As a Customer Service Representative, you will be responsible for identifying customers' needs and delivering appropriate solutions, including sales.
- You will guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.
- Assist customers to place an order and related issues.
- Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues.
You will follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible.
Your Qualifications- You must have fluent Slovak language skills.
- Excellent communication skills are essential for this role.
- Sales experience with consumer products and services will be an asset.
- You should possess technical research skills to troubleshoot customer problems.
- Advanced internet research skills are necessary for this position.
A positive and adventurous attitude, along with an empathetic soul with excellent communication skills, make you an ideal candidate for this role.
What We Offer- A competitive monthly salary of approximately €25,000, plus two additional salaries per year.
- Healthcare benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth and development opportunities.
- Special events and community and social responsibility initiatives.
- Free online Greek language courses.
Our company offers a state-of-the-art premises with great working environment and relaxing break areas. We foster diversity and offer equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.
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