Senior Translation Project Manager
2 meses atrás
Acolad is a global leader in content and language solutions, supporting companies in various industries to scale across markets and drive growth through cutting-edge technology and localization expertise. As a Translation Project Manager, you will play a key role in the day-to-day management of translation orders, ensuring compliance with customer requirements and Acolad standards.
Key Responsibilities:
- Manage customer project setup, quotes, and scheduling, collaborating with Account Management for complex quotes and those requiring validation.
- Execute projects, ensuring compliance to deadlines, standards/methodology, budget and margin optimization, quality standards, status reporting, and month-end financials.
- Collaborate with resource managers, linguists, and technical leads on resourcing and query management.
- Work with Account Management to define new processes and strategize on process and tool optimization for customers.
- Participate in pre-sales activities as needed.
- Optimize margins, including internal and external costs, working with resource managers as needed.
- Ensure linguistic material, such as TMs, glossaries, and style guides, are consistently updated and delivered.
- Participate in quality audits, recognizing opportunities for improvement, and implementing changes as needed.
Requirements:
- Bachelor's Degree in Translation or equivalent degree.
- 3-5 years of practical experience in project management, especially in coordinating language service projects.
- Customer relationship management at mid- and upper management levels, including difficult situations, conflicts, and complaints.
- Organizational and communication skills.
- Fluency in French and English.
- Knowledge of commonly used CAT tools.
- Ability to work in virtual teams, influence decisions, and constructively support other parts of the company.
Acolad is committed to creating a diverse and equitable workforce, believing that diversity, equity, and inclusion enrich the workplace and strengthen our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.
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