Customer Service Representative for a Navigation App Team

3 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

At Blu Selection, we are looking for a talented Customer Service Representative to join our team in Lisbon. This is an exciting opportunity to work with a renowned navigation app and provide exceptional customer service to users worldwide.

The ideal candidate will be responsible for:

  • Helping customers with account-related inquiries and platform issues
  • Providing prompt and accurate solutions to customer concerns via phone, email, or social media
  • Delivering effective troubleshooting skills to resolve customer experience issues
  • Collaborating with other departments to redirect complex cases and ensure seamless issue resolution

To succeed in this role, you will need:

  • A native level of German and at least a B2 level of English
  • 1 year of Customer Service experience in a contact center
  • Knowledge of the value of excellent customer experience
  • Excellent communication and interpersonal skills
  • Energetic and proactive approach to work
  • Excitement about intercultural communication and expatriate lifestyle
  • A valid Portuguese work permit (required)

As a valued member of our team, you can expect:

  • 40h/week schedule in rotative shifts (Mon-Sun, 8 AM to 8 PM)
  • Meal vouchers + Transportation allowances
  • Private health insurance after 6 months
  • Relocation Package
  • Pleasant working atmosphere in an international environment
  • Opportunity to grow professionally with clear career paths
  • Training & development opportunities
  • Competitive salary & relocation allowance and assistance
  • Free fruit, coffee, tea, and water

Living in Lisbon offers:

  • A vibrant city view and rich cultural history
  • Diverse experiences and pros of living in a European capital on a budget
  • Delicious Portuguese cuisine and famous cafe culture
  • Friendly people, good vibes, and a happy-go-lucky urban life
  • Warm climate all year and sunny beach life next to the Atlantic
  • A large English-speaking local community and international environment


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the Role:    We are seeking a highly skilled Customer Service Representative to join our team at the navigation app in Lisbon. As a Customer Service Representative, you will be responsible for providing top-notch support to our users, addressing their inquiries, and resolving any issues they may encounter.Your Responsibilities:    The...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    About the CompanyTalingual is a specialist recruitment agency that finds language talent for clients across various regions. We work closely with our candidates to ensure they are well-prepared for their new roles.Job OverviewWe are currently looking for an International Customer Service Representative to join our team in Lisbon, Portugal. As a...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job OverviewWe are seeking an experienced and multilingual customer service representative to join our team in Lisbon, Portugal.About the JobAs a Customer Service Advisor, you will be responsible for resolving user issues with a well-known community-based traffic and navigation app.You will interact with clients via phone, email, and live chat, requiring...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    We are seeking a highly motivated and detail-oriented Dutch Speaking Customer Service Representative to join our team at Talingual in Lisbon, Portugal. As a key member of our customer service team, you will be responsible for providing top-notch support to customers using our parking app.About the Role: As a Customer Service Advisor, you will be the face of...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    Talingual seeks a highly skilled Customer Service Representative to join our team in Lisbon, Portugal. As a representative, you will be responsible for providing exceptional service to customers using our European parking app.Job SummaryThis role involves communicating with customers via various channels, resolving issues related to transactions, account...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job OverviewWe are seeking a skilled and customer-focused individual to join our team as a Taxi App Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers through various communication channels.About the JobThis is a full-time position that requires 40 hours of work per week, with rotating...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative for a leading taxi app. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.Key...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Lisbon. As a Taxi App Customer Experience Specialist, you will be responsible for delivering exceptional customer service to our users.Key ResponsibilitiesProvide proactive and responsive customer support to users via various communication channels.Listen...


  • Lisboa, Lisboa, Portugal Talingual Tempo inteiro

    About the RoleWe are seeking a highly skilled and multilingual Customer Service Representative to join our team in Lisbon. As a Customer Service Advisor, you will be responsible for resolving user issues and providing exceptional support via phone, email, and live chat.Key ResponsibilitiesReview user feedback and investigate app-related issuesSolve problems...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    At Customer Labs, we are looking for an Italian-speaking Customer Service Representative to join our team. This is a fantastic opportunity to work with a leading BPO player in the industry and contribute to their pursuit of excellence in customer service.About the RoleThis role involves handling customer inquiries related to product features, technical...

  • Customer Service Team Member

    4 semanas atrás


    Lisboa, Lisboa, Portugal Interstate Ac Service Tempo inteiro

    Interstate Ac Service is seeking a highly skilled Customer Service Representative to join our team. This is a full-time, hybrid remote position in Lisbon, Portugal.Job Description:We are looking for a customer-focused individual with excellent communication skills and a passion for delivering exceptional service. As a Customer Service Representative, you...


  • Lisboa, Lisboa, Portugal United Parcel Service Tempo inteiro

    Job Title:Customer Service RepresentativeAbout the Job:As a Customer Service Representative at United Parcel Service, you will be the primary point of contact for our customers. Your role will involve managing customer interactions via phone, providing accurate and complete information, and professionally resolving any incidents that may...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    About the RoleWe are seeking a highly skilled and multilingual individual to join our team as a Customer Support Representative based in Lisbon.Job DescriptionIn this exciting and varied role, you will be responsible for reviewing user feedback, investigating issues with our app, and solving problems in a timely manner. You will interact with clients via...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Job Title: Travel Industry Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Travel Industry Customer Service Representative to join our team. As a representative, you will be the primary point of contact for clients and customers, providing exceptional service and support.In this role, you will be responsible for:Greeting...


  • Lisboa, Lisboa, Portugal Minacs Tempo inteiro

    Our team is looking for a Customer Experience Representative to join our diverse and passionate team in Portugal. As a Customer Experience Representative, you will be responsible for providing exceptional customer experiences via various channels. You will work with some of the world's biggest online platforms to ensure a safe place for their communities....


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Customer Service Role in a Reputable Taxi AppWe are seeking a talented and enthusiastic individual to join our team as a Customer Service representative for a leading taxi app. This is an excellent opportunity for those who enjoy helping others and want to make a difference in the lives of customers.About the JobIn this role, you will be responsible for...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Support RoleAs a German Customer Support representative at Cross Border Talents, you will be the first point of contact for our customers. Your primary responsibility will be to answer customer questions and execute orders efficiently. Additionally, you will assist with phone banking ID and T-PIN setup, as well as Postbank app setup. You will also...


  • Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    Customer Service Representative Role OverviewAs a customer service representative at Viaplay, you will be responsible for handling user inquiries across various communication channels, including voice, email, chat, and social media. Your key responsibilities will include registration and sign-in assistance, streaming troubleshooting, app and device support,...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Company OverviewTeleperformance Portugal offers a dynamic and multicultural work environment where you can grow in your career. Our team is committed to delivering exceptional customer service to our clients.Estimated Salary€22,000 - €25,000 per year, depending on experience.About the RoleWe are seeking a highly skilled and friendly Customer Service...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the RoleWe are seeking a highly skilled Customer Support Representative to join our team at Cross Border Talents.This role involves assisting creators in navigating our platform features, optimizing their channels, and resolving technical issues.As a Customer Support Representative, you will ensure adherence to our platform guidelines, providing...