Claims Specialist for Order to Cash Operations

Há 10 horas


Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

About Nestlé Business Services
Nestlé Business Services (NBS) is a core part of the Nestlé Group, providing services such as Supply Chain, Financial, HR, Digital & Social Media and Consumer Engagement. Our team is multicultural and diverse, with professionals passionate about digital innovation and continuous process improvement.
We seek talented individuals who are eager to learn, proactive, team players, digitally-savvy, and have an entrepreneurial mindset. If you're looking to join a dynamic environment where you can add value, consider NBS. Position Summary We're looking for a Claims Management Specialist to join our Braga Order to Cash department, reporting to the Claims Management Lead Specialist. The successful candidate will be responsible for analyzing and solving claims and deductions raised by various stakeholders.
A Day in the Life
• Receive, register, assign, and categorize customer claims and deductions;
• Contribute to Continuous Improvement programs and standardization of processes across all markets;
• Analyze KPIs on quality of services provided and present during Daily Operational Reviews;
• Participate in trend analysis of mistakes/errors and problem-solving. What Makes You Successful
• Degree in Business, Finance, Economics or similar; knowledge of basic Finance Terminology is required;
• Good English level and Italian language skills;
• Strong computer skills, including Microsoft Office applications - Excel proficiency is essential;
• Good problem-solving and analytical skills;
• Positive attitude, willingness to learn, and teamwork skills;
• Good organization and prioritization skills to cope with a fast-paced environment;
What We Offer At NBS Braga, we prioritize our talents' development and well-being. By joining us, you'll have the opportunity to:
• Develop expertise in Nestlé's Shared Services Business;
• Work in a culturally diverse team;
• Enjoy flexible working hours and engagement activities;
• Receive a competitive salary (£42,000 per year) and annual bonus according to performance;
• Choose from flexible benefits and discounts at partner companies;
• Access company equipment, e-learning courses, and training programs;
• Progress your career and explore international opportunities.



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