German Customer Service Manager for Multilingual Tech Firm
Há 3 dias
At Multilingual Jobs Worldwide, we're looking for a seasoned Customer Service Manager to join our team in Lisbon. As a key member of our support team, you'll provide top-notch assistance to hoteliers worldwide.
Key Responsibilities:
- Support: Address hoteliers' inquiries via email and phone, escalating complex cases as needed.
- Candidate Experience: Anticipate and meet client needs while providing personalized service.
- Retention: Identify potential churn and collaborate to resolve issues quickly.
Requirements:
- At least two years of proven Customer Support or Technical Support experience.
- Native proficiency in German.
- Previous experience in Hospitality is preferred but not required.
About the Role:
We offer a competitive salary of €35,000 per year, located in the heart of Lisbon. Additional benefits include incentive commissions, free food Fridays, an annual hotel allowance, training budgets, equity, and gift vouchers for your birthday and Christmas.
This onsite role provides an exciting opportunity to work with a diverse range of clients and contribute to their success. If you have a passion for delivering exceptional customer service, we'd love to hear from you
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