Lisbon French Support Specialist

Há 7 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Are you a detail-oriented individual with strong communication skills looking for a new challenge in Lisbon, Portugal? Cross Border Talents is hiring a French-speaking Customer Support Specialist to provide top-tier support to our clients.

Job Summary

We are seeking an experienced customer service professional to join our team. As a French-speaking Customer Support Specialist, you will be responsible for delivering exceptional service, addressing inquiries, and resolving issues in a timely manner.

About the Role

  • Provide support to French-speaking customers via phone, chat, and email
  • Troubleshoot and resolve customer issues effectively
  • Ensure customer satisfaction through clear and helpful communication
  • Record and track customer inquiries and feedback

Requirements

To be successful in this role, you will need:

  • Native-level fluency in French
  • B2 English proficiency for internal communication
  • Must be an EU citizen or hold a valid work permit for Portugal
  • Willingness to relocate to Lisbon immediately

What We Offer

We offer a competitive salary of €35,000 per year, including 2 extra payments per year, as well as a range of benefits to support your well-being and career development.

Benefits Package

  • Full support with relocation and accommodation
  • Competitive salary and bonuses
  • Meal allowance and transport bonus
  • Health insurance to keep you covered
  • Paid training to help you thrive in your new role

This is an excellent opportunity to advance your career while enjoying the vibrant lifestyle of Lisbon. Apply now to take the first step towards a new adventure.



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