Customer Service Representative

Há 4 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

**Job Title:** Customer Service Representative - German Language Specialist

**Location:** Lisbon, Portugal

Blu Selection is seeking an experienced Customer Service Representative with proficiency in the German language to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients.

**About the Role:**

We are looking for a highly skilled and motivated individual who can effectively manage consumer requests, provide solutions and advice in a timely manner, and collaborate with other departments as needed.

**Key Responsibilities:**

  • Manage consumer requests through various channels
  • Provide excellent customer service and product advice
  • Collaborate with other departments to resolve issues

**Requirements:**

  • Exceptional communication skills in German (C1 level)
  • Strong problem-solving abilities and customer-centric approach
  • Proficiency in IT skills, including reporting tools
  • Ability to work flexible shifts and adapt to changing priorities

**What We Offer:**

We offer a competitive salary, ranging from **€1050-1200** per month, depending on experience. Additionally, we provide free accommodation, a long-term fixed-term contract, and opportunities for career growth and development.

**Benefits:**

  • Free accommodation (shared flat) with all bills included
  • Long-term fixed-term contract renewable every year
  • Full-time working hours (40h/week) with rotational schedule
  • Competitive salary: €1050-1200 gross/month
  • Reimbursement of initial flight expenses after 9 months
  • Airport pick-up
  • Yearly two-way flight ticket back to your home country (within the EU)
  • Help with paperwork and opening a bank account
  • Free Portuguese lessons, cooking classes, sports activities, and social events


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