Customer Service Representative
Há 4 dias
**Job Title:** Customer Service Representative - German Language Specialist
**Location:** Lisbon, Portugal
Blu Selection is seeking an experienced Customer Service Representative with proficiency in the German language to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients.
**About the Role:**
We are looking for a highly skilled and motivated individual who can effectively manage consumer requests, provide solutions and advice in a timely manner, and collaborate with other departments as needed.
**Key Responsibilities:**
- Manage consumer requests through various channels
- Provide excellent customer service and product advice
- Collaborate with other departments to resolve issues
**Requirements:**
- Exceptional communication skills in German (C1 level)
- Strong problem-solving abilities and customer-centric approach
- Proficiency in IT skills, including reporting tools
- Ability to work flexible shifts and adapt to changing priorities
**What We Offer:**
We offer a competitive salary, ranging from **€1050-1200** per month, depending on experience. Additionally, we provide free accommodation, a long-term fixed-term contract, and opportunities for career growth and development.
**Benefits:**
- Free accommodation (shared flat) with all bills included
- Long-term fixed-term contract renewable every year
- Full-time working hours (40h/week) with rotational schedule
- Competitive salary: €1050-1200 gross/month
- Reimbursement of initial flight expenses after 9 months
- Airport pick-up
- Yearly two-way flight ticket back to your home country (within the EU)
- Help with paperwork and opening a bank account
- Free Portuguese lessons, cooking classes, sports activities, and social events
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