Travel Customer Service Representative in Krakow Poland

3 semanas atrás


Lisboa, Lisboa, Portugal Ttec Tempo inteiro

Customer Service Representative Opportunity

Are you passionate about delivering exceptional customer experiences? We're seeking a highly motivated and fluent Polish-English speaking Customer Service Representative to join our team in Krakow, Poland. In this role, you'll be the first point of contact for Booking.com customers, providing timely and effective solutions to their queries.

About the Job:

  • Answer incoming communications from customers via phone, email, or chat
  • Conduct research to provide accurate and complete information to resolve customer issues
  • Be the first point of contact for world-class accommodation partners, resolving basic questions and queries
  • Ensure a high level of partner service and a positive partner experience

Requirements:

  • Fluent in Polish and English
  • High school diploma or equivalent
  • 6 months or more of customer services experience
  • Computer savvy
  • Resident of or ability to relocate to Krakow, Poland

Benefits:

  • A competitive salary of approximately €18,000 per year (before tax)
  • 20 days annual leave per year
  • Relocation assistance available
  • Excellent premises during training and employee engagement activities

About Us:

Ttec is a global leader in delivering exceptional customer experiences. We're proud to be an equal opportunity employer, embracing diversity and inclusivity in our workforce. As a Ttec employee, you'll have opportunities for career growth, learning, and development.



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