Global Customer Support Expert

3 semanas atrás


Lisboa, Lisboa, Portugal Webhelp France Tempo inteiro

About Us

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We are a global technology and services leader that powers the brands of the future. Our mission is to improve businesses with technology and integrated solutions in over 70 countries. We're proud to be recognized with awards such as 'World's Best Workplaces', 'Best Companies for Career Growth', and 'Best Company Culture'.

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Your Role

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As a Global Customer Support Expert, you will ensure that performance goals are met across all operations. You will fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.

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Career Growth and Personal Development

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We'll give you all the training, cutting-edge technologies, and continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within. That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

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Your Qualifications

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We're looking for someone who:

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  • Has a high level of Swedish (written and oral) and fluent in English (B2)">
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    • Possesses excellent writing and verbal communication skills to simplify technical language for non-technical users">
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      • Demonstrates patience when communicating and solving issues">
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        • Keeps up with the latest IT and tech-related trends">
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          • Is proactive, self-motivated, and a great team player">

In this role, you can expect a competitive salary and performance bonus. You will work full-time with indefinite contracts, and enjoy a central location in Lisbon, Portugal. We also offer bring-a-friend (referral) bonus opportunities, full paid training, and career development programs, specialized courses, and language classes. Experience the best version of you

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If this sounds like the perfect next step in your career journey, we want to hear from you. Discover why over 440k+ game-changers around the globe call Concentrix their 'employer of choice.'

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Concentrix is an equal-opportunity employer. We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.



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