Strategic Financial Advisor for Business Growth
1 semana atrás
**About Michael Page:**
We are a global leader in professional recruitment, specializing in permanent and temporary job placements. Our expertise spans multiple industries, including finance.
**Job Overview:**
We are currently seeking an experienced Senior Accounting Specialist to join our team at Michael Page. The successful candidate will be responsible for empowering SMEs and entrepreneurs by providing hands-on guidance in creating business plans, setting financial goals, and building growth strategies tailored to each client's unique needs.
**Key Responsibilities:**
- Conduct regular check-ins with high-value customers, offering personalized guidance to keep them on track toward their goals and ensuring their ongoing satisfaction.
- Analyze customer feedback to identify areas for improvement, and communicate such feedback to other teams in a clear and structured manner.
- Handle customer complaints and escalations, ensuring swift and satisfactory resolutions. Work with accounting, legal, and operations teams to address complex customer inquiries, providing well-rounded advice and solutions.
**Requirements:**
To succeed in this role, you will need:
- A solid understanding of the unique challenges faced by SMEs and entrepreneurs, backed by a solid basis in different business areas like marketing, finance, and accounting.
- Proven experience (2+ years) in a customer-facing role (accounting, sales, customer retention/success, account management, or a related role).
- Exceptional communication and interpersonal skills.
- Creative problem-solving abilities and a customer-centric mindset.
- Good analytical skills and ability to interpret data and make data-driven decisions.
- Data driven and proficient with Excel/Google sheets.
- Fluency in English and Portuguese (mandatory).
- Previous fintech/SaaS/startup experience is valued.
**What We Offer:**
The salary for this position is estimated to be around $80,000 - $110,000 per year, depending on your level of experience. As a Senior Accounting Specialist, you can expect a comprehensive benefits package, opportunities for career advancement, and the chance to work with a dynamic team in a fast-paced environment.
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