Career Opportunities as a Foot Locker Product Advisor in Lisbon
4 semanas atrás
We are a multinational organization dedicated to providing top-notch sales and customer service solutions. With a team of talents from over 80 nationalities, we strive to create an inclusive and dynamic work environment.
Job Description: Customer Service AgentWe are seeking a highly skilled and enthusiastic Customer Service Agent to join our international team in Lisbon. As a key member of our team, you will be responsible for:
- Providing exceptional customer experiences through various communication channels, including phone, email, and social media.
- Offering expert product knowledge and troubleshooting services to customers, ensuring their queries are addressed promptly and efficiently.
- Maintaining effective communication with other departments to redirect cases and issues accordingly.
In exchange for your dedication and expertise, we offer:
SalaryYour compensation package includes a competitive salary of €950 - €1000 gross/month (based on experience), inclusive of free accommodation in a shared flat with all bills paid. Alternatively, excluding accommodation, the salary ranges from €1300 - €1400 gross/month (based on experience). We also provide reimbursement of initial flight expenses, airport pick-up, and a yearly two-way flight ticket back to your home country within the EU.
What You Need to SucceedTo thrive in this role, you should possess:
- A native level of German and a good level of English.
- A passion for fashion and trends.
- An understanding of the significance of delivering exceptional customer experiences.
- Excellent listening and communication skills, with the ability to adapt to diverse situations.
- Energy, innovation, and a proactive approach to work.
- A willingness to relocate to Lisbon for an international career and life experience.
- A valid Portuguese work permit.
Lisbon offers a unique blend of cultural heritage, rich history, and modern lifestyle. Enjoy a colourful city view, delicious cuisine, friendly people, and a warm climate year-round. Our city is perfect for those seeking a balance between work and personal life, with a large English-speaking local community and international environment.
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