HR Administrator
Há 3 dias
About WTW
At WTW, we're an award-winning advisory, broking and solutions company that helps clients around the world turn risk into a path for growth.
We have a rich history dating back to 1828, with milestones such as the Titanic ship in 1912 and the Moon Buggy in 1971. Our Regional Delivery Hub based in Lisbon is home to a global team of 175 who deliver operational excellence through innovation and streamlined solutions every single day.
The Human Resources team is one of six corporate functions within WTW globally. It's comprised of Talent Advisory, Integrated Service Delivery, and Centers of Expertise (COE).
Integrated Service Delivery delivers Human Resources services via a combination of global systems and processes through Global Operations, and Regional Delivery teams made up of generalists, employee relations, recruitment, and administrative services.
As an HR Specialist, you'll be responsible for providing HR services, administrative support, and expertise to the Region's HR Function and to business stakeholders. The successful candidate will have a strong track record of expertise and experience in HR processes, administration, and systems.
Key Responsibilities
- Day-to-day support and guidance to the HR Services team
- HR Operational tasks including human resources administration service relating to the employment lifecycle, preparing and amending HR documents, and providing day-to-day advice to Line Managers and Employees on general HR related queries and requests
- Develop and maintain strong working relationships with Regional HR delivery teams and other key stakeholders
- Participate in ad-hoc projects as and when required
HR Database Management
- Complete and maintain data in all HR Systems (Oracle HCM, Talent Acquisition Cloud, ServiceNow); organize, maintain, and update internal databases of relevant employee information; ensure the HR Database accurately reflects current staff conditions and details, including inputting starters and leavers, contractual amendments, change of details, annual leave, recording of sicknesses and other leave, and setting up reports
Customer Service
- First point of contact for all HR Admin-related queries
- Respond to all customer inquiries in line with WTW standards
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