High-Growth Order to Cash Systems Specialist

1 semana atrás

Lisboa, Lisboa, Portugal Pager Tempo inteiro
Join the Enterprise Applications Team

We are seeking a motivated and detail-oriented Financial Systems Administrator II (Order to Cash) to join our dynamic team at PagerDuty. As a key member of our Enterprise Applications team, you will be responsible for maintaining, supporting, and advancing our order to cash systems.

About the Role

This is an exciting opportunity for a seasoned professional with experience in order to cash systems to bring their expertise to our team. In this role, you will work closely with internal and external resources on the Finance and Technical Operations teams to ensure seamless system performance.

Key Responsibilities
  • Configure, customize, and troubleshoot Zuora Billing & Revenue modules, including learning complex workflows and integrations with other business applications.
  • Maintain data quality, security, and access controls across the order to cash systems, ensuring compliance with segregation of duties and SOX requirements.
  • Participate in small to medium-sized projects, supporting task delegation, timeline management, and stakeholder communication.
  • Contribute to gathering and documenting business and technical requirements, translating them into effective system solutions and process improvements.
  • Provide basic support and training to end-users, while continuously expanding system knowledge and staying current with new features and best practices.
Requirements

To succeed in this role, you should have:

  • A minimum of 3+ years of experience with order to cash systems, preferably with Zuora, performing administration and configuration, including exposure to 3rd party integrations in complex environments.
  • Working knowledge of the full billing cycle, including invoicing, payment processing, revenue recognition, and financial reporting.
  • Strong problem-solving skills with the ability to tackle complex issues independently and coordinate multiple projects simultaneously.
  • Excellent verbal and written communication skills, with the ability to effectively share ideas and present to stakeholders.
  • Exposure to SOX controls for financial reporting and managing technical aspects of change management processes.
Preferred Qualifications

Candidates with the following qualifications will be given preference:

  • Zuora Certifications (e.g., Billing Administrator, Billing Platform Administrator, Revenue Accountant).
  • Experience in SaaS-based software business models and familiarity with NetSuite and tax engine software (e.g., Avalara).
  • Knowledge of Agile project management methodologies and experience with cross-functional team collaboration.
  • Understanding of integration between Zuora and other financial systems such as Salesforce.
What We Offer

PagerDuty offers a comprehensive benefits package, including:

  • Comprehensive benefits package from day one.
  • Generous paid vacation time.
  • Paid holidays and sick leave.
  • Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO.
  • Company equity.
  • ESPP (Employee Stock Purchase Program).
  • Retirement or pension plan.
  • Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent.
  • Paid volunteer time off - 20 hours per year.
  • Mental wellness programs.
Salary Information

The estimated salary range for this position is €60,000 - €80,000 per annum, depending on experience and qualifications.

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