Application Delivery Manager
Há 2 dias
Overview
Siemens Global Business Services (GBS) is a leading provider of business transformation services, enabling Siemens units worldwide and external customers to accelerate their digital future.
We are seeking an experienced Application Delivery Manager to join our GBS Western Europe and Africa Hub. As a key member of our team, you will play a crucial role in coordinating application delivery and ensuring the optimal operation of our applications.
Job Description
We offer a challenging opportunity for a skilled professional to coordinate the lifecycle of our applications from deployment to retirement. Your mission will be to:
- Coordinate application delivery and supervise service performance metrics such as SLAs, KPIs, and operational costs.
- Support the development of strategies to improve service quality, efficiency, and user satisfaction.
- Act as the primary point of contact for service providers, aligning services with business needs.
- Build positive relationships with IT business units, stakeholders, and providers to ensure alignment with interpersonal goals.
- Facilitate cross-department communication to address challenges and implement solutions.
Requirements
To succeed in this role, you will need:
- Good communication and networking skills in an intercultural environment and across all management levels.
- Eagerness to learn new technologies.
- Knowledge of escalation procedures, incident management, and other disciplines related to service delivery.
- Ability to manage and prioritize tasks efficiently.
- Proven resource planning and problem-solving skills.
- Bachelor's or Master's Degree in Computer Science or related Engineering field or equivalent practical experience.
- Excellent oral and written skills in English.
- At least 3 years of experience in a similar role.
- In-depth knowledge of ITIL principles.
- DevOps, Cyber Security, and Agile methodologies will be an advantage.
Benefits
We offer a competitive salary of $80,000 per annum, a hybrid and flexible working model, health insurance, access to our on-site medical center, and the opportunity to do 16 hours a year of volunteer work.
About Us
Siemens is committed to creating a diverse environment and is glad to be an equal opportunity employer. We strongly encourage applications from a diverse talent pool.
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