Marketing Communications Manager for French Market

Há 6 dias

Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiro
Job Description

We are seeking a seasoned Marketing Communications Manager to join our Global Communications Team at Zendesk, Inc. in the French market. This role involves developing and executing PR strategies that align with our global communications strategy.

Key Responsibilities:

  • Develop and implement PR campaigns that focus on the French market.
  • Build and maintain relationships with key French media outlets, journalists, and influencers to secure media coverage.
  • Create and distribute press releases, articles, and other PR content that effectively communicate our brand messages.
  • Organize and manage press interviews, media briefings, and events to generate positive publicity.
  • Collaborate with the social media team to amplify PR campaigns.
  • Track media coverage and analyze PR campaign effectiveness.

About the Role

This is an exciting opportunity to work in a fast-growing international environment, collaborating with cross-functional teams to drive business results. You will be responsible for creating compelling narratives and messages that showcase Zendesk's leadership in AI-powered customer experience.

What We Offer

As a Marketing Communications Manager at Zendesk, you can expect a competitive salary of $120,000 - $150,000 per year, depending on your level of experience and qualifications. Additionally, we offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. You will also have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer experiences.

Requirements

  • A minimum of 5 years of experience in external communications, corporate communications, or a related field.
  • Native French speaker or business fluent; fluent in English.
  • Previous experience working in the tech, CX, or SaaS industry.
  • Proven track record of successful PR campaigns and media placements in France.
  • Strong writing and editing skills, with the ability to craft compelling narratives and messages.
  • Excellent interpersonal and communication skills, with the ability to build and maintain media relationships.

Preferred Qualifications

  • Strong strategic thinking and the ability to translate complex concepts into clear, actionable communication plans.
  • The ability to work collaboratively with cross-functional teams and influence at all levels of the organization.
  • The ability to get executives excited about media opportunities and drive their engagement.

Where We Work

Zendesk has established a hybrid work model, allowing employees to balance remote work with in-person collaboration. Our offices are designed to foster creativity, innovation, and teamwork, while providing a comfortable and inclusive work environment. As a Marketing Communications Manager, you will have the opportunity to work from one of our many locations around the world, including Lisbon, where our Go-to-market hub is based.

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