Technical Support Professional with Dutch Language Expertise in Portugal

1 semana atrás


Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiro

Job Overview

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In the role of Technical Support Professional at Smart-Recruitments, you will form a key part of our technical support team. Your responsibilities will encompass resolving complex technical issues, fostering effective communication with stakeholders, and providing exceptional user experiences.

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Key Responsibilities:

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  • Collaborate with internal teams to identify, analyze, and resolve technical issues, escalating when necessary to ensure seamless issue resolution.">
  • Maintain regular, transparent communication with customers and stakeholders regarding issue status and solutions.">
  • Engage with partners to provide an outstanding support experience, promoting customer satisfaction and proactive problem resolution.">
  • Contribute to feedback channels to enhance support processes and overall customer experience.">
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Requirements

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To excel in this role, candidates should possess native-level fluency in both Dutch and English languages. Additionally, excellent interpersonal skills, a customer-focused approach, and the ability to manage inquiries with professionalism and empathy are essential.

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Benefits

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This position offers numerous benefits, including opportunities for career growth within a multicultural environment, comprehensive health insurance coverage from the start, extensive training, dedicated coaches to support personal and professional development, and a clear path for advancement within the organization.

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Estimated Salary Range: €25,000 - €35,000 per annum

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This compensation reflects the level of expertise required for the role and is commensurate with industry standards.



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