Technical Support Professional with Dutch Language Expertise in Portugal
1 semana atrás
Job Overview
">In the role of Technical Support Professional at Smart-Recruitments, you will form a key part of our technical support team. Your responsibilities will encompass resolving complex technical issues, fostering effective communication with stakeholders, and providing exceptional user experiences.
">Key Responsibilities:
">- ">
- Collaborate with internal teams to identify, analyze, and resolve technical issues, escalating when necessary to ensure seamless issue resolution.">
- Maintain regular, transparent communication with customers and stakeholders regarding issue status and solutions.">
- Engage with partners to provide an outstanding support experience, promoting customer satisfaction and proactive problem resolution.">
- Contribute to feedback channels to enhance support processes and overall customer experience.">
Requirements
">To excel in this role, candidates should possess native-level fluency in both Dutch and English languages. Additionally, excellent interpersonal skills, a customer-focused approach, and the ability to manage inquiries with professionalism and empathy are essential.
">Benefits
">This position offers numerous benefits, including opportunities for career growth within a multicultural environment, comprehensive health insurance coverage from the start, extensive training, dedicated coaches to support personal and professional development, and a clear path for advancement within the organization.
">Estimated Salary Range: €25,000 - €35,000 per annum
">This compensation reflects the level of expertise required for the role and is commensurate with industry standards.
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