International Customer Support Specialist

Há 6 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

We are actively seeking skilled and motivated individuals to fill the role of International Customer Support Specialist at Cross Border Talents.

Position Overview

This position is ideal for individuals who possess excellent communication skills in German, Dutch, Italian, or Spanish, allowing them to deliver outstanding customer support via various channels.

The successful candidate will be responsible for providing knowledgeable assistance to customers, staying informed about our products and services, and maintaining a positive and productive remote working environment.

Key Responsibilities
  • Deliver exceptional customer service in German, Dutch, Italian, or Spanish via phone, email, and live chat.
  • Collaborate with team members and maintain a positive and productive remote working environment.
  • Stay informed about our products and services to offer knowledgeable assistance to customers.
  • Demonstrate strong problem-solving skills and attention to detail in addressing customer inquiries.
Requirements
  • Fluency in German, Dutch, Italian, or Spanish (both written and spoken).
  • EU citizenship or valid work permission.
  • Excellent communication and interpersonal skills.
  • Self-motivated and able to work independently.
Benefits
  • Competitive salary: €28,000 - €35,000 per year.
  • Performance bonus.
  • Opportunity to work remotely from anywhere in Portugal (for German and Dutch market).
  • Daily allowance.
  • Career growth and development opportunities.
  • Inclusive and diverse working environment.

If you meet the qualifications and are enthusiastic about this opportunity, please submit your resume and a cover letter detailing your language proficiency and customer service experience.



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